Josh Carpenter Email & Phone Number
Information Technology Service Desk Manager @ National Indemnity Company
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Josh Carpenter Location
- Omaha, NE, US
Josh Carpenter Work
- now
- 2023 - 2024 Business Development Consultant @
- 2021 - 2022 Go-To-Market Director @
- 2019 - 2021 Operational System Transformation Director @
- 2019 - 2019 IT Support Senior Manager @
- 2014 - 2019 IT Support Manager @
- 2004 - 2014 Technical Operations Manager @
- 2002 - 2004 Account Manager: ReferenceUSA @ InfoUSA
- 1997 - 2001 Manager @ Ameritrade
- 2024 - now Information Technology Service Desk Manager @
Josh Carpenter Education
- University of Nebraska-Lincoln
Bachelor of Journalism (Advertising)
1991 - 1996
Josh Carpenter Skills
- Information Technology Infrastructure
- Service Operations
- Supportive Services
- Software Implementation
- Problem Solving
- Customer Engagement
- Key Performance Indicators
- Coaching & Mentoring
- Presentation Skills
- Key Metrics
- Team Motivation
- People Management
- ACD
- Interpersonal Skills
- Contact Center Technology
- Ad Hoc Analysis
- Analytical Skills
- Capital Expenditures
- Information Technology
- Budget Preparation
- Customer Relationship Management (CRM)
- Communication
- Asure HR
- Asure Payroll and Tax
- ServiceNow Administration
- Marketing Strategy
- Enterprise Software
- Enterprise Architecture
- Integration
- Risk Management
- Business Relationship Management
- Business Process Improvement
- Business Development
- Strategy
- Client Services
- Client Relations
- Customer Support
- Customer Experience
- Strategic Partnerships
- Relationship Development
- Sales Presentations
- Sales Management
- Team Building
- Team Leadership
- Budgeting
- Customer Service
- Strategic Planning
- Change Management
- Vendor Management
- Leadership
- Account Management
- Management
- Business Analysis
- Customer Relations
- Microsoft Office
- Troubleshooting
- Disaster Recovery
- Process Improvement
- Operations Management
- Contract Negotiation
- Agile
- Windows
- Visio
- Outlook
- Vendor Relations
- Word
- Excel
- PowerPoint
- Agile Methodologies
- Budgets
- CRM
- Coaching
- Project Management
- Program Management
- Public Speaking
- MS Project
- Healthcare
- ITIL
- Analysis
- Quality Assurance
- Time Management
- Software Documentation
- Project Planning
- SharePoint
- Sales
- Call Centers
- Business Intelligence
- System Administration
- Data Center
Josh Carpenter Summary
- Josh Carpenter, based in Omaha, NE, US, is currently a Information Technology Service Desk Manager at National Indemnity Company. Josh Carpenter brings experience from previous roles at National Indemnity Company, PayPLUS, LLC., Honor and Home Instead Senior Care. Josh Carpenter holds a 1991 - 1996 Bachelor of Journalism in Advertising @ University of Nebraska-Lincoln. With a robust skill set that includes Information Technology Infrastructure, Service Operations, Supportive Services, Software Implementation, Problem Solving and more. Josh Carpenter has 2 emails and 1 mobile phone numbers on RocketReach.
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Top National Indemnity Company Employees
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Nancy Peters
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Matt Szymczak
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Alex Wood
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Chelsey Goodwin
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Dan Kuyper
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Eliot Irons
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Tracy Gulden
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Joei Harris
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Kim Barbaria
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