Josh Carpenter Email & Phone Number
Information Technology Service Desk Manager @ National Indemnity Company
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Josh Carpenter Location
- Omaha, NE, US
Josh Carpenter Work
- Information Technology Service Desk Manager @ (May 2024 - Present)
- Business Development Consultant @ (February 2023 - May 2024)
- Go-To-Market Director @ (August 2021 - November 2022)
- Operational System Transformation Director @ (June 2019 - August 2021)
- IT Support Senior Manager @ (January 2019 - July 2019)
- IT Support Manager @ (September 2014 - January 2019)
- Technical Operations Manager @ (March 2004 - September 2014)
- Account Manager: ReferenceUSA @ InfoUSA (January 2002 - December 2004)
- Manager @ Ameritrade (September 1997 - September 2001)
Josh Carpenter Education
- University of Nebraska-Lincoln
Bachelor of Journalism (Advertising)
1991-1996
Josh Carpenter Skills
- Information Technology Infrastructure
- Service Operations
- Supportive Services
- Software Implementation
- Problem Solving
- Customer Engagement
- Key Performance Indicators
- Coaching & Mentoring
- Presentation Skills
- Key Metrics
- Team Motivation
- People Management
- ACD
- Interpersonal Skills
- Contact Center Technology
- Ad Hoc Analysis
- Analytical Skills
- Capital Expenditures
- Information Technology
- Budget Preparation
- Customer Relationship Management (CRM)
- Communication
- Asure HR
- Asure Payroll and Tax
- ServiceNow Administration
- Marketing Strategy
- Enterprise Software
- Enterprise Architecture
- Integration
- Risk Management
- Business Relationship Management
- Business Process Improvement
- Business Development
- Strategy
- Client Services
- Client Relations
- Customer Support
- Customer Experience
- Strategic Partnerships
- Relationship Development
- Sales Presentations
- Sales Management
- Team Building
- Team Leadership
- Budgeting
- Customer Service
- Strategic Planning
- Change Management
- Vendor Management
- Leadership
- Account Management
- Management
- Business Analysis
- Customer Relations
- Microsoft Office
- Troubleshooting
- Disaster Recovery
- Process Improvement
- Operations Management
- Contract Negotiation
- Agile
- Windows
- Visio
- Outlook
- Vendor Relations
- Word
- Excel
- PowerPoint
- Agile Methodologies
- Budgets
- CRM
- Coaching
- Project Management
- Program Management
- Public Speaking
- MS Project
- Healthcare
- ITIL
- Analysis
- Quality Assurance
- Time Management
- Software Documentation
- Project Planning
- SharePoint
- Sales
- Call Centers
- Business Intelligence
- System Administration
- Data Center
Josh Carpenter Summary
- Josh Carpenter, based in Omaha, NE, US, is currently a Information Technology Service Desk Manager at National Indemnity Company. Josh Carpenter brings experience from previous roles at PayPLUS, LLC., Honor and Home Instead Senior Care. Josh Carpenter holds a 1991 - 1996 Bachelor of Journalism in Advertising @ University of Nebraska-Lincoln. With a robust skill set that includes Information Technology Infrastructure, Service Operations, Supportive Services, Software Implementation, Problem Solving and more. Josh Carpenter has 1 emails on RocketReach.
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