Josh Boock Email & Phone Number
Director of Customer Support @ Sauce
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Josh Boock Location
- Chicago, IL, US
Josh Boock Work
- Director of Customer Support @ (February 2025 - Present)
- Director of Customer Support @ (October 2020 - January 2024)
- Director of Customer Support @ (May 2019 - September 2020)
- Director of Restaurant Care @ (May 2016 - August 2018)
- Manager, eCommerce Support @ (September 2013 - April 2016)
- Sales Team Lead, eCommerce Support @ (November 2011 - November 2013)
- Sales Specialist @ (October 2005 - November 2011)
Josh Boock Education
- DePauw University 1999-2003
- Notre Dame High School for Boys
Josh Boock Skills
- Performance Improvement
- Coaching & Mentoring
- Technology Integration
- Artificial Intelligence (AI)
- Global Teams
- Budgetary Responsibilities
- IT Service Management
- Customer Support
- Voice of the Customer Analysis
- Problem Solving
- Operations Management
- ChatGPT
- Presentation Skills
- Key Metrics
- Customer Advocacy
- Communication
- E-commerce
- Process Improvement
- Management
- Account Management
- Strategic Planning
- Business Analysis
- Project Management
- Customer Service
- Microsoft Office
- Requirements Analysis
- Team Leadership
- SaaS
- Sales
- Leadership
- Team Building
- Cross-functional Team Leadership
- B2B
- Business Process Improvement
- Customer Relationship Management (CRM)
- Zendesk
- Vendor Management
- Customer Satisfaction
- Training
- Salesforce.com
- Lean Six Sigma
- Microsoft Excel
- Strategy
- Change Management
- Employee Engagement
- Contact Centers
- Customer Service Management
- Team Management
- People Management
- Service Levels
- Workforce Management
- Customer Experience Management
- Customer Experience
- Leading Positive Change
Josh Boock Summary
- Josh Boock, based in Chicago, IL, US, is currently a Director of Customer Support at Sauce. Josh Boock brings experience from previous roles at Tovala, Stats Perform, Grubhub and Grainger. Josh Boock holds a 1999 - 2003 DePauw University. With a robust skill set that includes Performance Improvement, Coaching & Mentoring, Technology Integration, Artificial Intelligence (AI), Global Teams and more. Josh Boock has 2 emails and 2 mobile phone numbers on RocketReach.
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