Incident and Change Coordinator - IT Service Management @ (August 2016 - July 2020)
Shift Lead, Major Incident Management Technician; Change Management Technician @ (January 2010 - August 2016)
Josh Blum Education
ITT Technical Institute
Associates (Networking Systems)
Josh Blum Skills
Active Directory
Analytical Skills
BMC Remedy Ticketing System
Change Management
Communication
Contact Centers
Critical Event Management
Data Center
Disaster Recovery
English
IT Escalation
IT Operations
IT Service Management
ITIL
ITIL Certified
ITIL Process
Incident Command
Incident Command System
Incident Commander
Incident Management
Incident Postmortems
Incident Response
Incident Response Management
Information Technology
Integration
Interpersonal Skills
Microsoft Outlook
PagerDuty
ServiceNow
System Administration
Technical Support
Training & Development
Troubleshooting
Written Communication
Training and Development
Josh Blum Summary
Josh Blum, based in Lincoln, NE, US, is currently a Senior Associate Incident Management Specialist at NTT DATA. Josh Blum brings experience from previous roles at PayPal and Milestone Technologies, Inc.. Josh Blum holds a Associates in Networking Systems @ ITT Technical Institute. With a robust skill set that includes Active Directory, Analytical Skills, BMC Remedy Ticketing System, Change Management, Communication and more. Josh Blum has 1 emails and 1 mobile phone numbers on RocketReach.
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