ERP Customer Support Advocate @ SOCKEYE (May 2022 - August 2023)
Technical Support Specialist @ (October 2018 - May 2022)
Client Activation Manager @ (May 2018 - October 2018)
Chemical Analyst @ NWT Corperation (February 2008 - May 2011)
Customer Service Rep @ (June 2006 - February 2008)
Josh Berlin Education
Los Medanos College
Associates (Biology)
2004-2007
San Jose State University
Bachelor of Science (Forensic Science, Biology)
2007
Tualatin High School
Los Medanos College
(Forensic Science)
Josh Berlin Skills
Salesforce.com
Customer Service
Microsoft Office
Customer Retention
CRM
Account Management
Sales
Customer Satisfaction
Microsoft Excel
HTML
Photoshop
Data Analysis
Sales Process
Training
Forensic Analysis
LogMeIn
Telephone Skills
Cold Calling
Technical Support
Team Leadership
Product Marketing
Social Networking
IR spectroscopy
Flame AA
CRM Integration
TLC
Outlook
Selling Skills
Remote Desktop
SEM
Remote Desktop Support
Adobe Photoshop
Visual Basic
Answering Phones
Citrix
Javascript
NMR spectroscopy
IRC
Radiation Safety
Acoustic Guitar
Drawing
Problem Solving
Case Analysis
Case Managment
Fingerprint Identification
Josh Berlin Summary
Josh Berlin, based in San Jose, CA, US, is currently a Sr. Consultant - App Development at Baker Tilly. Josh Berlin brings experience from previous roles at Baker Tilly, SOCKEYE and Sage Intacct, Inc.. Josh Berlin holds a 2004 - 2007 Associates in Biology @ Los Medanos College. With a robust skill set that includes Salesforce.com, Customer Service, Microsoft Office, Customer Retention, CRM and more. Josh Berlin has 1 emails and 3 mobile phone numbers on RocketReach.
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