Joseph Vigil Email & Phone Number
Sr. Director, Digital Experience Technical Product Management and Design (DXTPD) @ DIRECTV
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Joseph Vigil Location
- Kansas City, MO, US
Joseph Vigil Work
- Sr. Director, Digital Experience Technical Product Management and Design (DXTPD) @ (November 2025 - Present)
- Sr. Director, Technical Product Management @ (January 2022 - January 2026)
- Director, IT Digital Product Management @ (August 2021 - January 2022)
- Director, Digital Product Management and Development @ (July 2020 - August 2021)
- Director, Digital CX Analytics and Optimization @ (January 2020 - July 2020)
- Director, Online Self-Service and Adoption Marketing @ (March 2019 - January 2020)
- Director, Digital Customer Lifecycle and Experience @ (November 2017 - March 2019)
- Director - Digital Strategy and Capital Portfolio Management @ (July 2016 - November 2017)
- Director, Digital Program Management Office @ (September 2015 - July 2016)
- Director, Customer Experience - Digital Transformation @ (July 2013 - September 2015)
- Senior Manager, Customer Experience (Technical Care, Methods and Procedures and OEM Product Management) @ (October 2008 - July 2013)
- Manager, Corporate Communications to the CFO of T-Mobile @ (November 2007 - October 2008)
- Manager, Financial Planning and Analysis @ (September 2006 - December 2007)
- Senior Program Manager, Customer Experience - Retail Sales Operations @ (January 2006 - September 2006)
- Senior Project Manager, Customer On-Boarding Business Operations @ (January 2005 - December 2005)
- Regional Manager, Business Sales Operations @ (January 2004 - January 2005)
- Regional Supervisor, Business Sales Operations @ (January 2003 - January 2004)
- Executive Consumer Relations Specialist - Customer Care @ (October 1999 - January 2003)
Joseph Vigil Education
- The George Washington University School of Business
Certification (Project Management)
2006-2007
Joseph Vigil Skills
- Business Analysis
- Business Development
- Business Process
- Business Process Improvement
- Call Center
- Call Centers
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Finance
- Integration
- Leadership
- Leadership Development
- Management
- Mobile Devices
- Operations Management
- Process Improvement
- Product Development
- Product Management
- Professional Communication
- Program Management
- Project Management
- Project Planning
- Strategy
- Team Management
- Telecommunications
- Vendor Management
- Visio
- Wireless
- Wireless Technologies
- Cross Functional Team Leadership
- Strategic Planning
Joseph Vigil Summary
- Joseph Vigil, based in Kansas City, MO, US, is currently a Sr. Director, Digital Experience Technical Product Management and Design (DXTPD) at DIRECTV. Joseph Vigil brings experience from previous roles at DIRECTV and AT&T. Joseph Vigil holds a 2006 - 2007 Certification in Project Management @ The George Washington University School of Business. With a robust skill set that includes Business Analysis, Business Development, Business Process, Business Process Improvement, Call Center and more. Joseph Vigil has 4 emails and 4 mobile phone numbers on RocketReach.
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