Joseph Shipley Email & Phone Number
Vice President Customer Care @ Owens & Minor
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Joseph Shipley Location
- New York, NY, US
Joseph Shipley Work
- Vice President Customer Care @ (January 2024 - Present)
- Senior Director, Customer Service + Order Management @ (October 2019 - December 2023)
- Director, Service + Process Excellence @ (October 2018 - October 2019)
- Director, Strategy + Business Transformation @ (April 2018 - October 2018)
- Manager, Strategy + Business Transformation @ (October 2014 - April 2018)
- Consultant, Strategy + Analytics @ (August 2012 - October 2014)
- Senior Economic Consultant and Economic Consultant @ (August 2005 - July 2010)
Joseph Shipley Education
- NYU Stern School of Business 2010-2012
- Georgetown University 2001-2005
Joseph Shipley Skills
- Strategy
- Financial Modeling
- Financial Analysis
- Management Consulting
- Finance
- Strategic Planning
- Analysis
- Mergers & Acquisitions
- Business Analysis
- Management
- Business Strategy
- Competitive Analysis
- Valuation
- Economics
- Entrepreneurship
- Corporate Finance
- CRM
- Go-to-market Strategy
- Business Requirements
- Process Improvement
- Commercialization
- Shared Services
- Business Case
- Salesforce.com
- Customer Service
- Salesforce Service Cloud
- Customer Relationship Management (CRM)
- Leadership
- Team Building
- Artificial Intelligence (AI)
- Order Management
- Knowledge Management
- Project Management
- Program Management
- Customer Satisfaction
- Net Promoter Score
- Customer Journey Mapping
- Case Management
- Business Case Development
- Business-to-Business (B2B)
- Customer-focused Service
- Business Case Modelling
- CX
- Customer Experience
- Business Process Improvement
- Robotic Process Automation (RPA)
- Business Process Outsourcing (BPO)
- Outsourcing
- Operational Excellence
- Customer Insight
Joseph Shipley Summary
- Joseph Shipley, based in New York, NY, US, is currently a Vice President Customer Care at Owens & Minor. Joseph Shipley brings experience from previous roles at Owens & Minor and The Hackett Group. Joseph Shipley holds a 2010 - 2012 NYU Stern School of Business. With a robust skill set that includes Strategy, Financial Modeling, Financial Analysis, Management Consulting, Finance and more. Joseph Shipley has 6 emails and 1 mobile phone numbers on RocketReach.
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