Joseph Rose Email & Phone Number
Director of Customer Care @ Ooma, Inc.
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Joseph Rose Location
- Jensen Beach, FL, US
Joseph Rose Work
- Director of Customer Care @ (May 2024 - Present)
- Director of Customer Service @ (December 2022 - Present)
- Sr. Manager Customer Service @ (December 2022 - May 2024)
- Associate Director of Customer Care and Document Management @ BD - Liberator Medical (February 2020 - December 2022)
- Director of Customer Service @ Becton Dickinson (BD) (February 2020 - April 2022)
- Document Manager @ Becton Dickinson (BD) (May 2018 - February 2020)
- Operations Manager - Document Aquisition and Sales Support @ (May 2018 - February 2020)
- Operations Manager - Document Management and Insurance Verification @ Liberty Medical LLC (October 2015 - March 2018)
- Progressive Leadership Roles @ Liberty Medical LLC (January 2003 - January 2018)
- Supervisor @ Liberty Medical LLC (May 2009 - October 2015)
- Pt Care Specialist @ Liberty Medical LLC (February 2007 - May 2009)
- Healthcare Professional Specialist @ Liberty Medical LLC (April 2003 - February 2007)
Joseph Rose Education
- Indian River State College
Business (Management, Marketing, and Related Support Services)
Joseph Rose Skills
- Access
- Account Management
- Analysis
- Budgeting & Forecasting
- Business Process Improvement
- Business Process Re-engineering
- Business Transformation
- Call Centers
- Coaching
- Coaching & Mentoring
- Cost Savings
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Escalation Management
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Cycle Time Reduction
- Data Analysis
- Data Entry
- Diabetes
- Disease Management
- Document Management
- Employee Training
- Escalations Management
- Global Customer Service
- HIPAA
- Healthcare
- Healthcare Industry
- Healthcare Information Technology
- Healthcare Management
- High Availability (HA)
- Insurance Verification
- Internal & External Clients
- JIT Production
- Leadership
- Leadership Development
- Managed Care
- Management
- Managing Multi-Million Dollar Budgets
- Managing Offshore Teams
- Medicaid
- Medical Devices
- Medicare
- Medicare Part D
- Medicine
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Teams
- Microsoft Word
- Net Promoter Score
- New Hire Training
- Office Operations
- Operational Efficiency
- Operations Management
- Operations Process Improvement
- Organizational Design
- Organizational Development
- Outlook
- Pharmaceutical Sales
- Pharmacy
- Pharmacy Benefit Management
- Planning & Scheduling
- PowerPoint
- Prescription
- Process Improvement
- Product Launch
- Product Operations
- Product Sales
- Productivity Improvement
- Project Management
- Quality Assurance Audits
- Quality Assurance Standards
- Reducing Operating Costs
- Sales
- Sales Force Development
- Sales Management
- Sales Operations
- Scaling & Root Planing
- Scheduling Tools
- Selling Skills
- Software Documentation
- Strategic Human Resource Planning
- Strategic Planning
- Streamlining Operational Processes
- Succession Planning
- Team Building
- Team Leadership
- Time Management
- Training
- Vendor Management
- Workflow Optimization
- Zendesk Customer Service Software
- Zoho CRM
- Cross Functional Team Leadership
Joseph Rose Summary
- Joseph Rose, based in Jensen Beach, FL, US, is currently a Director of Customer Care at Ooma, Inc.. Joseph Rose brings experience from previous roles at Ooma, Inc., BD - Liberator Medical and Becton Dickinson (BD). Joseph Rose holds a Business in Management, Marketing, and Related Support Services @ Indian River State College. With a robust skill set that includes Access, Account Management, Analysis, Budgeting & Forecasting, Business Process Improvement and more. Joseph Rose has 1 mobile phone numbers on RocketReach.
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