Joseph Pope Email & Phone Number
Head of CX Technology @ CoinFlip
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Joseph Pope Location
- Florida, United States
Joseph Pope Work
- 2023 -now Head of CX Technology @
- 2020 -2023 Principal Consultant @
- 2016 -2020 Director and Global Technology Solutions Architect @
- 2011 -2016 Sr. Director - BPO Technology Delivery @
- 2006 -2011 Director and Sr. Director Telecommunications and Information Technology @ Bright House Networks
- 2002 -2006 Sr. Manager - Infomation Technology and Technical Account Manager @ Convergys
- 2001 -2002 Sr. CRM Technology Consultant @ Sykes
- 1997 -2001 Sr. Sales Engineer and Manager @ Quintus
Joseph Pope Education
- University of Central Florida
- University of Illinois Urbana-Champaign
- DeVry University
Joseph Pope Skills
- Telecommunications
- BPO
- Leadership
- Call Center
- Vendor Management
- Business Process Improvement
- Business Analysis
- Customer Satisfaction
- Program Management
- Team Leadership
- Software Development
- Information Technology
- CRM
- Integration
- Cross-functional Team Leadership
- Project Management
- Call Centers
- Training
- SaaS
- VoIP
- Management
- Software Documentation
- Outsourcing
- Account Management
- Process Improvement
- Solution Selling
- Customer Experience
- Quality Assurance
- Enterprise Software
- Troubleshooting
- Strategy
- Business Intelligence
- Cloud Computing
- Technology
- Cross Functional Team
- Contact Center Technology
- Engineering
- Business Process
- Cross Functional Team Leadership
- Customer Service
- Information Management
- Architecture
- Mathematics
- Customer Relationship Management Crm
- Consulting
- Workforce
- Channel
- Winter
- eBay
- New Ideas
- Vendors
- Windows
- Sales
- Post Sales
- Perl
- Melbourne
- Oracle Database
- CTI
- System Upgrades
- Agile Methodologies
- Finance
- Curiosity
- 50M
- Performance Tuning
- ACD
- Contact Centers
- Entrepreneurship
- Network Security
- Natural Resources
- Tampa
- Offerings
- Assessment
- Florida
- Procurement
- C Level
- Design
- Public Relations
- Computer Science
- Desktop Computers
- Computer Information Systems
- Chat
- Dialers
- Lan Wan
- Routing
- Information Systems
- Sales Force Development
- Business Transformation
- SharePoint
- Linux
- Salesforce.com
- Lan/Wan Design
- Systems Engineering
- Bright
- Networking
- System
- Business Services
- Staff Management
- Call Routing
- Healthcare
- Voice
- Informix
- Engagements
- Asset Allocation
- Sales Engineering
- Workforce Management
- Client Requirements
- Visual Basic
- Microsoft Office
- Budgeting
- Budget Management
- Master Data Management
- External Clients
- Resellers
- Orlando
- Desktop Tools
- Natural Language
- Quality Control
- Research
- Emerging Technologies
- Reporting
- Open Source Software
- Pre Sales
- Multiple Disciplines
- VMware
- Analysis
- Hardware
- Billing Systems
- Automation
- Provisioning
- Promoting
- Springs
- Systems Design
- VDI
- Retail
- Production Support
- Applications
- Network Design
- Software As A Service Saas
- Fortune 1000
- System Administration
- Speech
- Strategic Planning
- Enablement
- SIP
- eCRM
- Operations
- HTML
- Lake Homes
- Business Analytics
- Change Management
- Network Administration
- QoS
- Avaya Technologies
- Technology Consulting
- Project Planning
- House
- Nuance
- Analytics
- Unix
- Bto
- Presentations
- Media
- Internal Audit
- Targeted Advertising
- Software Design
- Data Warehousing
- Contract Management
- ITIL
- Software Installation
- Curriculum Design
- NICE
- Sizes
- Sprint
- Microsoft SQL Server
- Explore
- Windows NT
- Technical Architecture
- Oracle
- Virtualization
- IVR
- PMBOK
- EMC
- Voice Over Ip Voip
- TDM
- Microstrategy
- Network Communications
- Telephony
- Platforms
- Invoicing
- Product Demonstration
- MIS
- System Integrators
- Directing
- Consolidated Reporting
- Transform
- Recording
- Siebel
- Prototype
- Leadership Experience
- Databases
- Customer Relationship Management
- Voice Over Ip
- Software as a Service
Joseph Pope Summary
- Joseph Pope, based in Florida, United States, is currently a Head of CX Technology at CoinFlip. Joseph Pope brings experience from previous roles at Eventus Solutions Group, First Data Corporation, eBay - Enterprise Division and Bright House Networks. Joseph Pope holds a University of Central Florida. With a robust skill set that includes Telecommunications, BPO, Leadership, Call Center, Vendor Management and more. Joseph Pope has 2 emails and 2 mobile phone numbers on RocketReach.
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