Joseph Pena Email & Phone Number
Manager Workforce Management @ ARIA Resort & Casino
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Joseph Pena Location
- Las Vegas, NV, US
Joseph Pena Work
- 2025 -now Manager Workforce Management @
- 2023 -2025 Manager Workforce Management @
- 2022 -2023 Relief Supervisor @
- 2021 -2023 Workforce Management Specialist @
- 2018 -2021 Intraday Analyst I, Workforce Management @ SYKES
- 2016 -2018 Fraud Analyst @ SYKES
- 2015 -2016 Customer Service Specialist @ SYKES
- 2013 -2015 Customer Service Specialist @
- 2013 -2013 Technical Support Representative @ Convergys
- 2012 -2013 Customer Service Representative @
Joseph Pena Education
- College of Southern Nevada
Associate's degree (Business Administration and Management, General)
2015-2018 - St. Anthony College Calapan City, Inc., - Calapan City, Oriental Mindoro
Associate's degree (Computer Hardware Technology)
2008-2009
Joseph Pena Skills
- Customer Service
- Technical Support
- Troubleshooting
- Networking
- Call Centers
- Computer Hardware
- Testing
- Windows 7
- Windows XP
- Windows
- Computer Repair
- Hardware
- Customer Experience
- Salesforce
- Ic3
- Data Analysis
- Customer Satisfaction
- Strategic Planning
- Workforce Management
- Statistical Data Analysis
- Microsoft Office
- Contact Centers
- Microsoft Excel
Joseph Pena Summary
- Joseph Pena, based in Las Vegas, NV, US, is currently a Manager Workforce Management at ARIA Resort & Casino. Joseph Pena brings experience from previous roles at Excalibur Hotel & Casino and SYKES. Joseph Pena holds a 2015 - 2018 Associate's degree in Business Administration and Management, General @ College of Southern Nevada. With a robust skill set that includes Customer Service, Technical Support, Troubleshooting, Networking, Call Centers and more. Joseph Pena has 3 emails and 3 mobile phone numbers on RocketReach.
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