2013 -
2014 Installer Service Support Representative @
2010 -
2013 Team Leader @
2008 -
2010 Customer Service Representative @
2002 -
2008 Warehouse Supervisor @
Joseph Glavan Education
Arapahoe Community College
Associate's degree (Computer and Information Sciences and Support Services)
2011
-
2015
Joseph Glavan Skills
Customer Service
Operations Management
Process Improvement
Customer Satisfaction
Call Centers
Leadership
Team Leadership
Management
Cross-functional Team Leadership
Customer Retention
Vendor Management
Sales Operations
Customer Experience
Telecommunications
Employee Training
Troubleshooting
Business Process Improvement
Contact Centers
Cross Functional Team
Cross Functional Team Leadership
Marketing
Strategy
Joseph Glavan Summary
Joseph Glavan, based in Aurora, CO, US, is currently a Manager - Broadcast IT at Westwood One. Joseph Glavan brings experience from previous roles at AT&T and DIRECTV. Joseph Glavan holds a 2011 - 2015 Associate's degree in Computer and Information Sciences and Support Services @ Arapahoe Community College. With a robust skill set that includes Customer Service, Operations Management, Process Improvement, Customer Satisfaction, Call Centers and more. Joseph Glavan has 2 emails on RocketReach.
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