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Joseph Freda Location
New York, NY, US
Joseph Freda Work
Sr. Solution Lead (Bid Architect) @ (May 2025 - Present)
Sr. Business Processes Consultant @ (March 2023 - May 2025)
Sr. Customer Engagement Advisor @ (July 2018 - March 2023)
Sr. Customer Success Manager @ (August 2008 - July 2018)
Business Analyst @ SumTotal Systems (Softscape) (December 2007 - April 2008)
Sr. Technical Support Engineer @ UKG (Deploy Solutions) (April 2004 - December 2007)
Sr. Quality Assurance Engineer @ (September 2000 - April 2004)
Technical Support Engineer @ (November 1999 - September 2000)
Sr. Technical Support Engineer @ (June 1996 - November 1999)
Advertising Director @ (May 1995 - May 1996)
RPI Student Senator @ (May 1993 - May 1996)
Joseph Freda Education
Bentley University - McCallum Graduate School of Business
Master of Business Administration - MBA (Information Systems)
1997-2003
Rensselaer Polytechnic Institute
BS (Industrial Engineering)
1992-1996
Clifton High School
Diploma
1988-1992
Joseph Freda Skills
Enterprise Software
Customer Service
Integration
SaaS
Customer Satisfaction
Product Management
Process Improvement
Performance Management
Data Center
Project Management
ERP
Leadership
Technical Support
Start-ups
Troubleshooting
Quality Assurance
Cloud Computing
Solution Selling
CRM
Vendor Management
Salesforce.com
Cross-functional Team Leadership
Business Analysis
Business Intelligence
Software Project Management
Professional Services
Sales Enablement
Business Process
Software Industry
Business Alliances
Software Implementation
Consulting
Requirements Analysis
Enterprise Architecture
Agile Methodologies
Program Management
Analytics
SDLC
Strategy
Demand Generation
Outsourcing
Solution Architecture
Strategic Partnerships
IT Strategy
Software as a Service (SaaS)
Business Process Improvement
Customer Relationship Management (CRM)
Customer Relationship Management Crm
SAP
Start Ups
Software as a Service Saas
Engineering
Software
Support
Enablement
Operations
Cross Functional Team Leadership
Data Center Operations
Services
Enterprise Resource Planning Erp
Software Development Life Cycle Sdlc
Software as a Service
Customer Relationship Management
Enterprise Resource Planning
Software Development Life Cycle
Joseph Freda Summary
Joseph Freda, based in New York, NY, US, is currently a Sr. Solution Lead (Bid Architect) at SAP. Joseph Freda brings experience from previous roles at SAP NS2, SAP, SAP SuccessFactors and SumTotal Systems (Softscape). Joseph Freda holds a 1997 - 2003 Master of Business Administration - MBA in Information Systems @ Bentley University - McCallum Graduate School of Business. With a robust skill set that includes Enterprise Software, Customer Service, Integration, SaaS, Customer Satisfaction and more. Joseph Freda has 2 emails and 1 mobile phone numbers on RocketReach.
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