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Joseph Ferro Location
New York, NY, US
Joseph Ferro Work
Senior Product Manager @ (May 2022 - Present)
Senior Manager @ (April 2022 - Present)
Manager Service Operations - B2B IT DISPLAYS @ (April 2018 - May 2022)
Service Operations Manager @ (April 2018 - May 2022)
Regional Service Manager @ (August 2015 - April 2018)
Business Instructor @ (April 2014 - August 2015)
Field Service Business Trainer @ (March 2014 - August 2015)
Service Dispatch Administrator @ (December 2011 - February 2014)
Field Service Admin @ (January 2011 - January 2012)
Agent @ Samsung Team (August 2008 - December 2010)
Intern @ Middlesex County Prosecutor's Office (February 2008 - May 2008)
Joseph Ferro Education
Fairleigh Dickenson University Graduate 2008
Bachelor of Science Degree (Political Science)
2004-2008
Fairleigh Dickenson University
Bachelor of Science (Political Science and Government)
Joseph Ferro Skills
Break Fix
Business Process Improvement
Business Relationship Management
Client Prospecting
Cross-functional Team Leadership
Customer Satisfaction
Customer Service
Data Analysis
Data Mining
Deployment Management
Establishing New Accounts
Field Service Engineering
Financial Modeling
Food Service Operations
Installations
Inventory Management
Legal Education
Long-term Projects
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Online Content Creation
Outlook
P&L Management
Pipeline Growth
Political Science
Pricing Negotiations
Process Flow Charts
Process Improvement
Project Management
Quality of Service (QoS)
Quick Service
Quickness
SAP
Sales Execution
Sales Growth
Service Improvement
Service Improvement Plans
Service Optimization
Service-Level Agreements (SLA)
Software Solution Management
Technical Requirements Gathering
Third-Party Vendor Management
Training
VOCs
Working with System Integrators
Cross Functional Team Leadership
Joseph Ferro Summary
Joseph Ferro, based in New York, NY, US, is currently a Senior Product Manager at Samsung Electronics America. Joseph Ferro brings experience from previous roles at Samsung Electronics America. Joseph Ferro holds a 2004 - 2008 Bachelor of Science Degree in Political Science @ Fairleigh Dickenson University Graduate 2008. With a robust skill set that includes Break Fix, Business Process Improvement, Business Relationship Management, Client Prospecting, Cross-functional Team Leadership and more. Joseph Ferro has 3 emails on RocketReach.
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