Joseph Dixon Email & Phone Number

Director, Global End User Support @ Affinion Group

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Joseph Dixon Location

Lynnfield, MA, US

Joseph Dixon Work

2017 -now Director, Global End User Support @
2016 -2017 Senior Project Manager @ Commonwealth of Massachusetts Information Technology Division
2016 -2016 Senior Consultant @
2014 -2016 Director Production Support Services @
2014 -2014 Site Deployment Manager (Contractor) @
2013 -2013 Director, Propel Vendor Management Office (VMO) @
2006 -2012 Senior IT Director @
1996 -2006 Group Director, Global IT @
1987 -1996 Networks New Product Planning Manager @
1983 -1987 Materials Manager @
1980 -1983 Section Chief @
1976 -1980 Teacher, Counselor and Principal @ Boston Public School System

Joseph Dixon Education

MIT Sloan Executive Education
Certificate (Technology, Operations and Value Chain Management)
2011-2011
Antioch University
M Ed. (Administration)
1978-1980
Bridgewater State College
BA (Fine Arts)
1972-1976

Joseph Dixon Skills

Leading Change
Operations Management
Offshore Management
Supply Chain
IT Operations
Supply Chain Management
Resource Management
Data Center
Vendor Management
Business Process Improvement
Process Improvement
Program Management
IT Management
Offshore Outsourcing
IT Strategy
Cross-functional Team Leadership
IT Service Management
ITIL
ERP
Change Management
Business Process
SaaS
Management
SDLC
Security
Outsourcing
Integration
Enterprise Architecture
Project Planning
PMP
Business Analysis
Project Portfolio Management
Business Intelligence
Information Technology
SAP
Leadership
Strategy
Software Development
Team Leadership
Warehouse Management
CRM
Cloud Computing
Disaster Recovery
Enterprise Software
Infrastructure
System Administration
Technology Integration
Servers
Customer Service
Business Strategy
Offshore
Value Chain Management
Nortel
Technology Management
Cloud Based
Spanish
Payroll
Procurement Contracts
Shutdown
Switch
Training
Lifetime
Improving Efficiency
System Monitoring
Human Capital Management
FIX Protocol
Problem Solving
End of Life
Market
Delivery Operations
Motors
Core Business
RF
Transformational Leadership
Linux
Introducing
Project Implementation
Selling
Support Center
Human Resources
Reports
IBM
Team Oriented
Solution
Program Development
Service Operations
Cd
Keyword
Repetitive
Global Services
Lightweight
Programming
Diligent
Csat
Arbitrage
Efficiencies
Microsoft
Databases
Root Cause
Savings
SOW
Siebel
Supply
Service Catalog
Organizational Restructuring
Continuous Improvement
APICS
Master Data Management
Total Cost of Ownership
SAP PS
VMware
COBOL
Computer Network Operations
Data Storage
MRP
Assembler
Languages
Change Agent
Pipelines
Prevention
Support
Boston
Foundry Management
Cross Functional Team Leadership
Telephony
Japanese
Legal
Refresh
Missile
Cross Functional Team
EMC
Cacti
Netcool
Help Desk Support
Vendor Contracts
Authentication
Sales Management
Waterfall
Diff
IBM AIX
Oracle
Perl
Information Security
Transformational
Nagios
Customer Oriented
Operational Support
Safety
Procurement
Network Communications
Isilon
Heat
ACD
NDT
Business Expansion
Solaris
Charting
Opsware
Symmetrix
FTP
SSH
Order Fulfillment
Business Planning
Business Operations
Monitors
Microsoft Excel
Telepresence
Backup Exec
Desktop Computers
Driving
Metrics
Motivational Speaking
Antivirus
Node
Asset
Drafting
Negotiation
Service Contract
Engineering
Six Sigma
Provisioning
Materials
SiteScope
Trend Micro
Road
Building Management Systems
Guidelines
Lean Manufacturing
EDA
Cost
BMC Remedy
NAS
Incident
Windows
Thinker
SSO
IAM
Communication
Operations
International Sales
Vps
Security Clearance
Manufacturing Systems
Inventory Control
Mcs
Budgets
WAN
Social Influence
V3.0
Applications
Netbackup
C
Leadership Experience
Revenue
Stability
Clarion
Systems Management
DoD
ROOT
Vmo
Electronics
EMC Storage
San Jose
Trucking
McData
Project Portfolio
HP Openview
Customer Support
Project Leadership
LDAP
Policy
Accountability
VoIP
Gantt
IBM iSeries
Collaborative Environment
North American
Analytics
American
Work Ethic
Cadence
Global Teams
Execution
Mission Critical
Agile Methodologies
Operating Systems
Service Management
Call Center
Fiscal Policy
Big Brother
Sla
Deployed
Inventory Accuracy
Global Economy
Design
Consulting
Delivery
Detection
Logistics
Chain
Red Hat Linux
Cost Control
NetApp
Pert
Isp
pSeries
Contractual Agreements
Inactive
Propel
Data Transformation
American English
Software
Finance
Grep
Results Orientation
House
Windows XP
Facilities Management
Network Systems
Ping
Streamline
Wang
Automation
NICE
Cisco Technologies
Exhibiting
Hp Ux
Advertising
Identity
Group Collaboration
Networking
India
Kaizen
Vendors
LinkedIn
Foundations
Production Support
Business Services
Technical Engineering
At&t
CMDB
Workflow
IT Service Delivery
Business Units
Libraries
Microsoft Exchange
Jordan
Idef
German
SAN
Avaya Technologies
Unix
Warehousing
Internal Audit
Schedules
French
Suse
Cost Reduction
Outages
Siteminder
Maintenance and Repair
Solar Energy
Windows NT
Si
Failure
Global Operations
Licensing
Attrition
Professional Associations
Labor Issues
ISO
Transform
Process Excellence
Targeted Advertising
Verizon
Service Quality
NAC
Envision
Service Enhancements
Collaborative
Customer Satisfaction
Hardware
Simulations
System
P&l
MPLS
Distribution

Joseph Dixon Summary

Joseph Dixon, based in Lynnfield, MA, US, is currently a Director, Global End User Support at Affinion Group. Joseph Dixon brings experience from previous roles at Commonwealth of Massachusetts Information Technology Division, Intellitech Consulting Enterprises, Inc., Fresenius Medical Care North America and Shire Pharmaceuticals. Joseph Dixon holds a 2011 - 2011 Certificate in Technology, Operations and Value Chain Management @ MIT Sloan Executive Education. With a robust skill set that includes Leading Change, Operations Management, Offshore Management, Supply Chain, IT Operations and more. Joseph Dixon has 1 emails and 2 mobile phone numbers on RocketReach.