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Joseph D. Location
Portland, OR, US
Joseph D. Work
2025 -now e-Commerce Department Manager @
2023 -2025 Technical Support Manager @
2019 -2023 Technical Support Team Lead @
2018 -2019 Technical Support Specialist @
2016 -2018 Electronic Health Records Specialist @
2015 -2016 Mental Health Counselor and Grant Program Coordinator @
2013 -2015 Grant Program Coordinator @
2013 -2014 Psychiatric Social Worker @
2013 -2013 Psychiatric Social Work Intern @
2009 -2013 Copy and Print Consultant @
2012 -2012 Mental Health Social Work Intern @
2007 -2008 Customer Service Supervisor @
2005 -2007 Customer Service Lead @
Joseph D. Education
Florida State University
Master of Social Work - MSW (Clinical/Medical Social Work)
2012-2013
Florida State University
Bachelor of Social Work - BSW (Social Work)
2009-2012
Joseph D. Skills
JavaScript
Contract Management
Budget Process
Zendesk
Key Performance Indicators
Communication Protocols
Operating Systems
Windows
Mac
Computer Hardware Troubleshooting
Business Analysis
Organizational Management
Oral Communication
Communication Training
Business Requirements
Coaching
Analytical Skills
Electronic Health Records (EHR)
Administrative Assistance
Office Administration
Relationship Building
Operations
Data Entry
Customer Satisfaction
Software as a Service (SaaS)
24x7 Production Support
Application Support
Agile & Waterfall Methodologies
Scrum
Customer Communication
Business-to-Business (B2B)
Project Management
No-Code Development
Team Management
Attention to Detail
Microsoft Office
Microsoft Excel
Crisis Intervention
Social Policy
Grants
Psychopathology
Group Work
Microsoft Word
PowerPoint
Time Management
Customer Service
Public Speaking
Sales
Outlook
Teamwork
Social Services
Management
Public Relations
Nonprofits
Community Outreach
Event Planning
Automation
Workflow Management
Managing Workflow
Workflow Analysis
Workflow Applications
Workflow Software
Workflow Design
Workflow Optimization
Workflow Automation
Process Automation
Home Automation
System Automation
Business Process Automation
Mental Health
Healthcare
Medical Social Work
Mental Health Counseling
Cognitive Behavioral Therapy (CBT)
Communication
Psychotherapy
Psychology
Strategy
Problem Solving
Case Management
Leadership
Training
POS
Joseph D. Summary
Joseph D., based in Portland, OR, US, is currently a e-Commerce Department Manager at Kroger. Joseph D. brings experience from previous roles at ClinicSense, Zapier and Cascadia Behavioral Healthcare. Joseph D. holds a 2012 - 2013 Master of Social Work - MSW in Clinical/Medical Social Work @ Florida State University. With a robust skill set that includes JavaScript, Contract Management, Budget Process, Zendesk, Key Performance Indicators and more. Joseph D. has 3 emails and 2 mobile phone numbers on RocketReach.
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