2001 - 2007 Customer Service and Sales and Customer Relations @ Doubleday Entertainment
2000 - 2001 Consulting Services @ Cap Gemini Ernst & Young Canada
1999 - 2000 Customer Service and Sales and Technical Support @ Patriot.com
1997 - 1999 Consulting Services @ JSC Consulting Group
1993 - 1996 Customer Service and Sales and Technical Support @ S&P Data
Joseph Cabral Education
Concerto Software®
PPA Certified
Concerto Software®
Davox Corporation
Unified IP™ Certified
Thomas International
Aspect® Software
University of Michigan
Lyricall® Certified
Joseph Cabral Skills
Contact Centre
ACD
Workforce Management
Call Center
Outbound
IVR
CTI
Customer Experience
Call Routing
Inbound
Joseph Cabral Summary
Joseph Cabral, based in Toronto, ON, CA, is currently a Co-Founder, COO at Kite Mobility. Joseph Cabral brings experience from previous roles at Elby Mobility, Aurora International, GryphTech and RAB Consulting. Joseph Cabral holds a PPA Certified @ Concerto Software®. With a robust skill set that includes Contact Centre, ACD, Workforce Management, Call Center, Outbound and more. Joseph Cabral has 3 emails and 4 mobile phone numbers on RocketReach.
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