Joseph Browne Email
Global Program Director @ Dell Technologies
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Joseph Browne Work
- 2018 -now Global Program Director @
- 2016 -2018 EMEA Services Excellence Senior Manager @
- 2015 -2016 EMEA Support and Deployment Channel Lead UK, France, Germany and Western @
- 2011 -2015 EMEA Consumer OSP Senior Manager @
- 2010 -2011 Planning and Governance manager @
- 2010 -2011 NPS Manager @
- 2009 -2010 Manager Project Management Office @
- 2008 -2009 Executive Assistant @
- 2007 -2008 Retail Programs Manager @
- 2006 -2007 Customer Experience Manager @
- 2005 -2006 Warranty Cost Manager @
- 2003 -2005 Support Escalation Engineer @
- 2001 -2003 Technical Specialist @
- 2000 -2001 Technical Support @
Joseph Browne Education
- TU Dublin Computer Science
Diploma (Leading Business Innovation and Digital Transformation)
2020-2021 - University College Dublin
Bachelor of Business Studies (BA (Hons) Business Management)
2005-2009 -
Bachelor of Business Studies
Joseph Browne Skills
- Customer Service Management
- Technical Support
- Customer Service Operations
- Management
- Leadership
- Business Analysis
- Program Management
- Customer Service
- Business Development
- Cloud Computing
- Strategy
- Call Center Administration
- Project Management
- Call center start-up
- Business Process Improvement
- Team Management
- Vendor Management
- Outsourcing
- Process Improvement
- Cross-functional Team Leadership
- Team Leadership
- Change Management
- Call Centers
- Customer Experience
- Service Delivery
- Contact Centers
- Cross Functional Team Leadership
- Strategic Planning
- Business Process Outsourcing Bpo
- Marketing
- Business Process Outsourcing
Joseph Browne Summary
- Joseph Browne, is currently a Global Program Director at Dell Technologies. Joseph Browne brings experience from previous roles at Dell Technologies and Dell. Joseph Browne holds a 2020 - 2021 Diploma in Leading Business Innovation and Digital Transformation @ TU Dublin Computer Science. With a robust skill set that includes Customer Service Management, Technical Support, Customer Service Operations, Management, Leadership and more. Joseph Browne has 3 emails on RocketReach.
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