Joseph A. Email
Administrative Operations Lead @ DARBY INTEGRATIVE COUNSELING, LLC
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Joseph A. Location
- Arnold, MD, US
Joseph A. Work
- Administrative Operations Lead @ (February 2025 - Present)
- Administrative Operations Lead @ GBCC Behavioral Health & Oasis Behavioral Health Urgent Care (February 2020 - September 2024)
- Accounting and Office Management Assistant @ Crockett Myers & Associates, Inc. (August 2018 - December 2019)
- Sales Associate and Merchandise Manager @ Enchanted Art & Sole Comfort Footwear (January 2014 - July 2019)
- Inside Sales Support - New England Branch @ (May 2018 - July 2018)
- Logistics and Dispatch Support @ (April 2018 - July 2018)
- Front Desk Reception and Office Management @ (March 2018 - July 2018)
- Escalations and Client Retention Specialist @ (August 2016 - May 2017)
- ETO Tier I Customer Support Expert @ (May 2016 - May 2017)
- Special Education TSA @ (May 2008 - August 2015)
- Student Office Assistant @ University of Maryland Multicultural Involvement & Community Advocacy (January 2011 - January 2012)
Joseph A. Education
- University of Maryland 2009-2014
- Anne Arundel Community College 2020
Joseph A. Skills
- Data Analysis
- Technical Support
- Customer Support
- ETO Software
- Microsoft Office
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Experience
- Team Building
- Problem Solving
- SAP BusinessObjects
- Sales
- Customer Driven Innovation
- Statistical Data Analysis
- Technical Writing
- Root Cause Analysis
- Public Speaking
- Microsoft Excel
- Customer Service
- Social Media
- Research
- Salesforce.com
- Data-driven Decision Making
- Conflict Resolution
- SaaS
- CRM Integration
- Client Issue Resolution
- Agility
- Momentum
- Dispatching
- Distribution Logistics
- Basic Life Support (BLS)
- Adult CPR
- Pediatric CPR
- Cardiopulmonary Resuscitation (CPR)
- Airway Management
- Accounting
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Administrative Assistance
- Advancedmd
- Analytical Skills
- Attention to Detail
- CAQH
- CPT Coding
- Charge Review
- Claims Review
- Client Coordination
- Communication
- Computer Literacy
- Confidentiality
- Coordinate Meetings
- Credentialing
- Crisis Stabilization
- Critical Thinking
- Customer Escalation Management
- Data Entry
- Documentation
- Electronic Health Records (EHR)
- English
- ICD-10
- Insurance Billing
- Interpersonal Skills
- Invoicing
- Knowledge Base
- Marketing
- Medical Billing
- Medical Coding
- Medical Staff Credentialing
- New Hire Training
- OON Superbilling
- Office Equipment
- Onboarding
- Operations Management
- Organization Skills
- Patient Administration
- Patient Advocacy
- Patient Scheduling
- Performance Metrics
- Phone Etiquette
- Provider Enrollment
- Pulse Oximetry
- Quality Assurance
- Quality Improvement
- Quality Patient Care
- Receptionist Duties
- Records Management
- Referral Outreach
- Remote Troubleshooting
- Reporting & Analysis
- Scheduling
- System Administration
- Team Coordination
- Team Leadership
- Telehealth
- Training
- Written Communication
Joseph A. Summary
- Joseph A., based in Arnold, MD, US, is currently a Administrative Operations Lead at Darby Integrative Counseling, LLC. Joseph A. brings experience from previous roles at GBCC Behavioral Health & Oasis Behavioral Health Urgent Care, Crockett Myers & Associates, Inc., Enchanted Art & Sole Comfort Footwear and Capital Forest Products. Joseph A. holds a 2009 - 2014 University of Maryland. With a robust skill set that includes Data Analysis, Technical Support, Customer Support, ETO Software, Microsoft Office and more. Joseph A. has 2 emails on RocketReach.
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