Tech Support and Network Admin @ Well Built Solutions (March 2008 - March 2009)
Assistant Manager @ (April 2000 - March 2002)
Crew Supervisor @ Steak-N-Shake (January 1998 - January 2000)
Security Guard @ T.E.A.M. Security (January 1996 - January 1997)
Jose Rios Education
DeVry University
B.S (Operations Management)
2013-2017
Mesa Community College
Computer Science
Illinois Central College
CCNA Certification (Information and Systems Technology)
Jose Rios Skills
Attrition
Call Center
Call Centers
Contact Centers
Customer Experience
Customer Satisfaction
Customer Service
Inbound Marketing
Leadership
Management
Offshoring
Operations Management
Outlook
Outsourcing
Process Excellence
Process Improvement
Process Orientation
Service Delivery
Team Management
Training
Vendor Management
Workforce Management
Marc
Jose Rios Summary
Jose Rios, based in Everett, WA, US, is currently a Operations Supervisor at PlumChoice. Jose Rios brings experience from previous roles at Hinduja Global Solutions. Jose Rios holds a 2013 - 2017 B.S in Operations Management @ DeVry University. With a robust skill set that includes Attrition, Call Center, Call Centers, Contact Centers, Customer Experience and more.
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