Jose Marte Email & Phone Number
Senior Director Vendor Management (BPO) @ Altice USA
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Jose Marte Location
- New York, United States
Jose Marte Work
- 2025 -now Senior Director Vendor Management (BPO) @
- 2022 -2025 Director Customer Care Operations (BPO) @
- 2021 -2022 Manager Cusyomer Care Operations (BPO) @
- 2018 -2021 BPO Management Supervisor @
- 2015 -2018 Quality Manager @
- 2013 -2015 Supervisor Quality Advocacy @
- 2005 -2013 Instructor @
- 1999 -2004 Contact Center Supervisor @ Infotel
Jose Marte Education
- Technical Career Institute College of Technology
Networking Technology (Computer Science)
2005-2007 - Universidad Nacional Pedro Henríquez Ureña
Bachelor of Applied Science (B.A.Sc.) (Hotel, Motel, and Restaurant Management)
1997-2002
Jose Marte Skills
- Human Resources
- Troubleshooting
- Team Building
- Training
- Call Centers
- Management
- Telecommunications
- Performance Management
- Team Leadership
- Customer Satisfaction
- SIP
- Contact Centers
- Customer Service
- Public Speaking
- Research
- Fire Safety
- Customer Retention
- Security
- Quality Assurance
- Broadband
- Microsoft Office
- Employee Training
- Vendor Management
- Technical Support
- Process Improvement
- Business Process Improvement
- Leadership
- VoIP
- Wireless
- Coaching
- Customer Experience
Jose Marte Summary
- Jose Marte, based in New York, United States, is currently a Senior Director Vendor Management (BPO) at Altice USA. Jose Marte brings experience from previous roles at Altice USA. Jose Marte holds a 2005 - 2007 Networking Technology in Computer Science @ Technical Career Institute College of Technology. With a robust skill set that includes Human Resources, Troubleshooting, Team Building, Training, Call Centers and more. Jose Marte has 3 emails and 1 mobile phone numbers on RocketReach.
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