Consumer Care Iberia and W. European Call Center Operations Sr Manager @ Philips
•Consumer Care Manager Iberia and Contact Center Operational Manager @ Philips
Jose María Boronat's Education
Universitat Ramon Llull
Master MGTI (Information Technology)
1998 - 1999
Western Illinois University
Bachelor of Science (Management major with a dual minor in Marketing and Computer Science Applications)
1993 - 1995
Carl Sandburg College
Degree of Associate in Science. (Business)
1991 - 1993
BFIS Barcelona
1988 - 1991
AIS
Jose María Boronat's Skills
Outsourcing
Cross-functional Team Leadership
Change Management
Customer Service
Customer Satisfaction
Team Leadership
Program Management
Operational Strategy
Operations Management
Business Process Improvement
Jose María Boronat's Summary
Jose María Boronat, based in Barcelona, CT, ES, is currently a Salesforce Transformation at NACEX, bringing experience from previous roles at Freelance, Volotea, Sabio and Philips. Jose María Boronat holds a 1998 - 1999 Master MGTI in Information Technology @ Universitat Ramon Llull. With a robust skill set that includes Outsourcing, Cross-functional Team Leadership, Change Management, Customer Service, Customer Satisfaction and more, Jose María Boronat contributes valuable insights to the industry. Jose María Boronat has 1 mobile phone number on RocketReach.