Jose Luque Email & Phone Number
Providers Services @ UnitedHealth Group
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Jose Luque Location
- Florida, United States
Jose Luque Work
- 2025 -now Providers Services @
- 2023 -2025 Centralized Service Model @
- 2023 -now Advocate @ UNITED HEALTH CARE
- 2021 -2022 Customer Service Supervisor @ eMed
- 2021 -2022 Customer Support Team @
- 2019 -2021 Professional Sales Consultant @
- 2019 -2020 Sales Advisor @ US Health Group
- 2014 -2019 Account Specialist @ Sutherland Health
- 2014 -2019 Senior Call Center Manager for HealthFirst and Aspen Dental @
- 2014 -2014 Call Center and Member Services Manager @ Preferred Medical Plan
- 2014 -2014 Senior Call Center Manager @ PMP (Preferred Medical Plan)
- 2008 -2014 Call Center Manager @ InCOMM (formerly QPay)
- 2007 -2008 Call Center Manager @
- 2006 -2007 Assistant Director of Admissions @ Kaplan University
- 2004 -2006 Customer Service Manager @ BANK ATLANTIC (merged with BBT) and later to other banking services)
- 2004 -2006 Customer Service Manager @
- 2000 -2004 Customer Service Manager @
- 1995 -2000 Sales Manager @ AT&T (CONVERGYS)
Jose Luque Education
- Champagnat Maristas Miraflores
High School Diploma (High School/Secondary Diplomas and Certificates)
1960-1970 - Universidad Nacional de Ingenieria - UNI
Economics Engineer (Economics)
- Business Administration
Master of Business Administration (Finance, General)
- Escuela de Negocios para Graduados - ESAN
Magister in Administration (MBA) (Finance & Marketing)
- National University of Engineering
Bachelor of Science (Economics)
Jose Luque Skills
- Call Centers
- Customer Experience
- Customer Satisfaction
- Customer Service
- Team Leadership
- Team Building
- Management
- Training
- Leadership
- Process Improvement
- Customer Retention
- Account Management
- Business Process Improvement
- Coaching
- CRM
- Cross-functional team
- Telecommunications
- Analysis
- Business Development
- Employee Training
- Forecasting
- Human Resources
- Interviewing
- Leadership Development
- Microsoft Excel
- Microsoft Word
- Operations Management
- Performance Management
- Sales Management
- Workforce management
- Contact Centers
- Hiring
- Quality Management
- Recruiting
- Reporting
- Strategic Thinking and Planning
- Talent Acquisition
- Team Management
- Cross-functional Team Leadership
- Interviews
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- PowerPoint
- Social Media
- Public Speaking
- Call Center
- Cross Functional Team
- User Experience
- Higher Education
- Strategic Planning
- Support
- Cross Functional Team Leadership
- Business Process
- MBA
- Strategic Thinking
- Customer Relationship Management
Jose Luque Summary
- Jose Luque, based in Florida, United States, is currently a Providers Services at UnitedHealth Group. Jose Luque brings experience from previous roles at UnitedHealth Group, UNITED HEALTH CARE, eMed and eMed Digital Healthcare. Jose Luque holds a 1960 - 1970 High School Diploma in High School/Secondary Diplomas and Certificates @ Champagnat Maristas Miraflores. With a robust skill set that includes Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Team Leadership and more. Jose Luque has 2 emails on RocketReach.
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David Bailey
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Suha Assi
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