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Jose C. Location
Manila, NCR, PH
Jose C. Work
IT Support Analyst @ (March 2026 - Present)
Identity Access Management and Automation Analyst @ (October 2024 - March 2026)
IT Service Desk Analyst @ (March 2023 - October 2024)
Information Technology Support Analyst @ (April 2021 - March 2023)
Service Desk Associate Level 2 Support @ (January 2020 - March 2021)
Service Desk Associate L1 @ (February 2018 - January 2020)
Global Service Desk @ (September 2017 - February 2018)
Management Information Systems Specialist @ (January 2017 - May 2017)
Jose C. Education
Informatics Education Ltd.
Bachelor’s Degree (Information Technology)
2014-2017
Jose C. Skills
Account Creation
Active Directory
Anthropic Claude
Application Support
Aruba Wireless
Asset Management
Automation
Avaya IP Telephony
Azure Active Directory
Azure IoT
Azure Sentinel
Business Process Outsourcing (BPO)
Business-to-Business (B2B)
Career Path Planning
Cisco ASA
Cisco Networking
Cisco Unified Communications Manager (CUCM)
Communication
CompTIA
Computer Hardware Troubleshooting
Computer Networking
Customer Service
Cybersecurity
Databases
Detection Engineering
English
Fortinet
HPE
Help Desk Implementation
HubSpot
IT Hardware Support
IT Operations
IT Process Automation
IT Risk Management
IT Service Management
ITIL Process Implementation
Identity and Access Management (IAM)
Incident Management
Information Technology
Intrusion Detection
Jira
Jira Service Desk
Juniper Networks Products
Linux
Linux System Administration
Mac
Malware Detection
MicroStrategy
Microsoft 365
Microsoft 365 Security
Microsoft Admin Center
Microsoft Azure
Microsoft Azure Machine Learning
Microsoft Defender
Microsoft Entra ID
Microsoft Exchange
Microsoft Intune
Microsoft Office
Microsoft Power Automate
Microsoft SQL Server
Microsoft Teams
Mobile Applications
MySQL
Network Security
Network Switches
Network Troubleshooting
Notion AI
Office 365
Point of Sale (POS) Systems
PostgreSQL
Powershell
Priority Management
Product Support
RAM
Request Management
Role-Based Access Control (RBAC)
SD-WAN
Sales
Security Monitoring
Service Desk
ServiceNow
Soft Skills
Software Documentation
Software Installation
Software Testing
Software Troubleshooting
Software as a Service (SaaS)
System Administration
Technical Support
VMware
Veeam Backup & Replication
Windows
Windows 10
Windows Server
Windows System Administration
Wireless Networking
Jose C. Summary
Jose C., based in Manila, NCR, PH, is currently a IT Support Analyst at 6clicks. Jose C. brings experience from previous roles at DME Service Solutions, Surefire Systems and Unisys. Jose C. holds a 2014 - 2017 Bachelor’s Degree in Information Technology @ Informatics Education Ltd.. With a robust skill set that includes Account Creation, Active Directory, Anthropic Claude, Application Support, Aruba Wireless and more.
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