Jose A. Robles Email & Phone Number
Senior Customer Success Manager @ Digital Map Products
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Jose A. Robles Location
- Fort Lauderdale, FL, US
Jose A. Robles Work
- Senior Customer Success Manager @ (May 2024 - Present)
- Customer Success Manager @ (July 2020 - May 2024)
- Committee Member, LightBox Diversity, Equity and Inclusion Council, Education and Internal Communication @ (January 2021 - January 2022)
- Customer Support Team Lead @ (January 2018 - July 2020)
- Customer Support Analyst (Level 1) @ (August 2015 - December 2017)
- GIS Support Analyst @ (April 2013 - July 2015)
- GIS Analyst @ (March 2012 - April 2013)
- Data Conversion Supervisor @ (January 2007 - February 2012)
- GIS Lab Technician @ (August 2010 - May 2011)
- Data Entry Operator @ (January 2006 - January 2007)
- Staffing Specialist @ (September 2003 - December 2005)
- On-Site Staffing Specialist @ (January 2003 - August 2003)
Jose A. Robles Education
- California State University-Long Beach
Master of Arts (M.A.) (Geography)
2010-2014 - California State University, Long Beach
Bachelor's degree (History & Anthropology)
2000-2004
Jose A. Robles Skills
- Customer Journeys
- Written Communication
- Voice of the Customer
- Business Reviews
- Problem Solving
- Onboarding
- Templates
- Project Management
- Training Documentation
- Customer Retention
- Presentations
- Site Visits
- Oral Communication
- Customer Satisfaction
- Customer Engagement
- Communication
- Analytical Skills
- Customer Success
- Presentation Skills
- Software as a Service (SaaS)
- Upselling
- ArcGIS
- GIS
- Databases
- Geography
- Cartography
- Spatial Analysis
- Data Analysis
- Research
- Management
- Troubleshooting
- Remote Sensing
- LandVision
- GovClarity
- Workflow Modeling
- Usability Testing
- Technical Documentation
- Urban Forestry
- Urban Disease Ecology
- Urbanism
- iTree Canopy
- Global Mapper
- Debugging
- RFPs
- Microsoft CRM
- Bidding Process
- Trimble Pathfinder Office
- Spatial Databases
- ArcMap
- Analysis
- Itree
- Citygis
- Environmental Science
- ESRI
- Engineering
- Leadership
- Database Design
- HTML
- Fiddler
- SaaS
- Arborpro
- Microsoft Office
- Public Speaking
- Microsoft Suites
- KML
- Geographic Information Systems Gis
- XML
- Photoshop
- Trimble Pathfinder
- Geographic Information Systems
Jose A. Robles Summary
- Jose A. Robles, based in Fort Lauderdale, FL, US, is currently a Senior Customer Success Manager at LightBox. Jose A. Robles brings experience from previous roles at LightBox and Digital Map Products. Jose A. Robles holds a 2010 - 2014 Master of Arts (M.A.) in Geography @ California State University-Long Beach. With a robust skill set that includes Customer Journeys, Written Communication, Voice of the Customer, Business Reviews, Problem Solving and more. Jose A. Robles has 4 emails and 3 mobile phone numbers on RocketReach.
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