Jorge Mori Email & Phone Number
Manager, Product Development – Contact Analytics @ American Express
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Jorge Mori Location
- Florida, United States
Jorge Mori Work
- 2022 -now Manager, Product Development – Contact Analytics @
- 2021 -2022 Sr Analyst Product Development @
- 2019 -2021 Analyst Product Development @
- 2015 -2019 Global Business Analyst @
- 2014 -2015 Project Analyst @
- 2008 -2014 Customer Experience, Training and Operational Leadership @
Jorge Mori Education
- American InterContinental University
Bachelor of Business Administration (BBA) (International Business)
2006-2008 - ITT Technical Institute-Miami
Associate in Science (Computer Systems Networking and Telecommunications)
2000-2002 - Miami Dade College
Associate in Arts (Business Administration)
1995-1998
Jorge Mori Skills
- Process Improvement
- Agile Methodologies
- Rally
- NICE Call Recording
- Speech Analytics
- Call Centers
- Customer Satisfaction
- Business Coaching
- User Stories
- SharePoint
- Virtual Teams
- User Interaction
- User Experience Design
- Process Design
- Photography
- Business Writing
- Training & Development
- Electronic Media
- SharePoint Designer
- Tableau
- Microsoft Excel
- 4 Disciplines of Execution
- Customer Journey Mapping
- Big Data Analytics
- Coaching
- Training and Development
- Product Innovation
- Business Analysis
- Customer Service
- Public Speaking
- Strategy
Jorge Mori Summary
- Jorge Mori, based in Florida, United States, is currently a Manager, Product Development – Contact Analytics at American Express. Jorge Mori brings experience from previous roles at American Express. Jorge Mori holds a 2006 - 2008 Bachelor of Business Administration (BBA) in International Business @ American InterContinental University. With a robust skill set that includes Process Improvement, Agile Methodologies, Rally, NICE Call Recording, Speech Analytics and more. Jorge Mori has 1 mobile phone numbers on RocketReach.
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