Business Consultant @ Eagle Integrity Solutions (February 2024 - Present)
Supervisor @ (February 2023 - July 2024)
AT and T @ (September 2009 - February 2023)
Leadership Roles @ (January 2009 - January 2023)
Jorge Monzon Education
Nova Southeastern University
Bachelor of Business Administration (In Progress)
Jorge Monzon Skills
Account Management
Administration
Administrative Assistance
Analytical Skills
Attention to Detail
Business Coaching
Business Development
Call Center Administration
Call Center Development
Coaching
Collaborative Problem Solving
Communication
Compensation
Compensation & Benefits
Computer Literacy
Conference Speaking
Consultation
Contact Centers
Creative Problem Solving
Critical Thinking
Cross-functional Team Leadership
Customer Analysis
Customer Experience
Customer Experience Management
Customer Journeys
Customer Loyalty
Customer Marketing
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction Research
Customer Service
Customer Service Management
Customer Service Operations
Customer Support
Data Analytics
Data Entry
Direct Sales
Dynamic Speaker
Employee Training
Executive Coaching
Experienced Speaker
Intercultural Communication
Interpersonal Communication
Interpersonal Skills
Leadership
Leadership Development
Leadership Development Coaching
Management
Marketing
Marketing Analytics
Mentoring
Motivational Interviewing
Motivational Speaking
Multicultural Team Leadership
Operational Activities
Operations
Operations Management
Oral Communication
Organization Skills
Performance Appraisal
Performance Management
Performance Reviews
Persuasive Speaking
Presentation Skills
Presentations
Problem Solving
Project Management
Public Speaking
Request for Proposal (RFP)
Retail Operations
Revenue & Profit Growth
Sales
Sales Management
Sales Operations
Sales Presentations
Sales Processes
Sales and Marketing
Salesforce.com
Slack
Soft Skills
Spanish
Strategic Thinking
Supervisor
Supervisory Skills
Support Management
Talent Management
Team Building
Team Development
Team Leadership
Team Management
Team Mentoring
Team Motivation
Team Organization
Teamwork
Time Management
Training and Development (HR)
Travel Management
Voice of the Customer Analysis
Written Communication
Jorge Monzon Summary
Jorge Monzon, based in Deltona, FL, US, is currently a Senior Operations Manager at Florida Blue / (GuideWell). Jorge Monzon brings experience from previous roles at Florida Blue, Eagle Integrity Solutions , Papa and AT&T. Jorge Monzon holds a Bachelor of Business Administration in In Progress @ Nova Southeastern University. With a robust skill set that includes Account Management, Administration, Administrative Assistance, Analytical Skills, Attention to Detail and more. Jorge Monzon has 1 emails on RocketReach.
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