Jorge Cabrita Email & Phone Number
Assistant Director Customer Contact Center @ New York City Housing Authority (NYCHA)
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Jorge Cabrita Location
- Wallington, NJ, US
Jorge Cabrita Work
- 2012 -now Assistant Director Customer Contact Center @
- 2006 -2011 Customer Service Manager @
- 1986 -2005 Associate Director Training and Quality Assurance @ AIG - American General Life, Benefit Solutions
Jorge Cabrita Education
- New Jersey Institute of Technology
Bachelor's degree (Industrial Administration)
- New Jersey Institute of Technology
BS (Industrial Administration)
Jorge Cabrita Skills
- Call Center
- Process Improvement
- Business Analysis
- CRM
- Visio
- Leadership
- Insurance
- Operations Management
- Project Management
- Quality Assurance
- Call Centers
- Customer Experience
- Training
- Vendor Management
- Sales Operations
- Customer Service
- Coaching
- Sales
- Business Process Improvement
- Customer Satisfaction
- MS Project
- Performance Management
- Customer Retention
- Software Documentation
- Outsourcing
- Cross-functional Team Leadership
- Change Management
- Analysis
- Team Leadership
- Risk Management
- Team Building
- Team Management
- Workforce Management
- Management
- Row
- Belief
- Yahoo
- Consideration
- New York
- Legal Writing
- Group Insurance
- Contact Center Management
- Detail
- Conversation
- Knowledge Transfer
- Cross Functional Team Leadership
- Deloitte
- Interviews
- Love
- Operational Excellence
- Engagement
- Resume
- Recruiting
- Leadership Experience
Jorge Cabrita Summary
- Jorge Cabrita, based in Wallington, NJ, US, is currently a Assistant Director Customer Contact Center at New York City Housing Authority (NYCHA). Jorge Cabrita brings experience from previous roles at AIG and AIG - American General Life, Benefit Solutions. Jorge Cabrita holds a Bachelor's degree in Industrial Administration @ New Jersey Institute of Technology. With a robust skill set that includes Call Center, Process Improvement, Business Analysis, CRM, Visio and more. Jorge Cabrita has 3 emails and 4 mobile phone numbers on RocketReach.
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