Jorge Borda Email & Phone Number
Customer Service Director @ WarnerMedia
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Jorge Borda Location
- Bogota, CO
Jorge Borda Work
- Customer Service Director @ (October 2017 - Present)
- CEO - Country Manager @ Almacontact SAS (May 2017 - October 2017)
- Sr Director of LATAM Business Operations and Solutions @ (March 2015 - April 2017)
- Site Director @ Sutherland Global Services (June 2012 - April 2017)
- Senior Consultant @ Independent Consultant (June 2012 - July 2012)
- Senior Manager @ (August 2010 - June 2012)
- Senior Consultant @ (April 2010 - June 2010)
- Operations Manager @ (April 2010 - September 2010)
- Site Director @ (December 2007 - March 2010)
- Consultant @ (February 2007 - November 2007)
- Regional Inbound Manager @ (September 2003 - November 2006)
- Label Manager @ (May 1999 - September 2002)
- Marketing Assistant @ (March 1997 - April 1999)
- Marketing Internee @ (February 1996 - March 1997)
Jorge Borda Education
- Pontificia Universidad Javeriana
Ingenieria Industrial (Ingenieria)
1992-1997 - Universidad de Los Andes 1990-1993
Jorge Borda Skills
- Call Centers
- Team Leadership
- Outsourcing
- Business Strategy
- Customer Service
- BPO
- Customer Satisfaction
- Workforce Management
- Call Center
- Business Intelligence
- Analysis
- Cost Efficiency
- Creative Problem Solving
- Continuous Improvement
- Customer Relations
- Strategic Analysis
- Results Oriented
- Liderazgo de equipos
- Desarrollo del liderazgo
- Dirección y desarrollo de equipos de trabajo
- Ejecución de proyectos
- Mejora continua
- Coaching
- Satisfacción del cliente
- Subcontratación
- Servicio de atención al cliente
- Centro de llamadas
- Estrategia empresarial
- Planificación estratégica
- Administración y dirección de empresas
- Mejora de procesos
- Gestión de relaciones con clientes
- Gestión de los recursos humanos
- Team Management
- Negociación
- Subcontratación de procesos empresariales
- Análisis
- Goal Oriented
- Liderazgo
- Inteligencia empresarial
- Management
- Contact Centers
- Experiencia del cliente
- Leadership
- Social Media
- Solutions
- Operations
- Project Management
- Research
- Services
- LATAM
- Sales
- Marketing Strategy
- Marketing
- PowerPoint
- Negotiation
- Centros de contacto
Jorge Borda Summary
- Jorge Borda, based in Bogota, CO, is currently a Customer Service Director at WarnerMedia. Jorge Borda brings experience from previous roles at Almacontact SAS, Sutherland, Sutherland Global Services and Independent Consultant. Jorge Borda holds a 1992 - 1997 Ingenieria Industrial in Ingenieria @ Pontificia Universidad Javeriana. With a robust skill set that includes Call Centers, Team Leadership, Outsourcing, Business Strategy, Customer Service and more. Jorge Borda has 4 emails and 6 mobile phone numbers on RocketReach.
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