Joran Rackstraw Email
EV Service Delivery Manager @ M & M Contractors
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Joran Rackstraw Location
- Bournemouth, GB
Joran Rackstraw Work
- EV Service Delivery Manager @ (June 2026 - Present)
- Enterprise Resources Planning Consultant @ Self-employed (October 2025 - Present)
- Network Performance Manager @ (December 2023 - July 2025)
- Head of Customer Success @ (April 2021 - November 2023)
- Head of Service Desk @ (March 2002 - January 2021)
- Head of Service Management @ (February 2002 - January 2021)
Joran Rackstraw Education
- Bournemouth and Poole College
High School Diploma
Joran Rackstraw Skills
- Account Management
- Automation
- CCNA
- CCNP
- Cisco Technologies
- Cloud Computing
- Communication
- Contact Centers
- Contract Management
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Dashboards
- Disaster Recovery
- Enterprise Resource Planning (ERP)
- Firewalls
- Help Desk Support
- IT Operations
- ITIL Certified
- Incident Response
- Information Technology
- Internet Protocol (IP)
- Internet Services
- Key Performance Indicators
- LAN-WAN
- Leadership
- Managed Services
- Management
- Mitel MCA
- Negotiation
- Network Administration
- Network Security
- Odoo
- Problem Solving
- Process Improvement
- Process Redesign
- Project Management
- Regulatory Compliance
- Root Cause Analysis
- Service Delivery
- Service Design
- Service Desk
- Service Quality
- Service-Level Agreements (SLA)
- Soft Skills
- Solarwinds
- Solution Selling
- Strategy
- Supplier Negotiation
- Team Leadership
- Teamwork
- Technical Support
- Technology Solutions
- Telecommunications
- Telephony
- Troubleshooting
- Unified Communications
- VoIP
- Voice over IP (VoIP)
- Wide Area Network (WAN)
- Workflow Design
- Business Strategy
- Marketing
- Public Speaking
- Integration
Joran Rackstraw Summary
- Joran Rackstraw, based in Bournemouth, GB, is currently a EV Service Delivery Manager at M&M Contractors (Europe) Ltd. Joran Rackstraw brings experience from previous roles at Self-employed, EQUANS, Kortext and Bistech plc. Joran Rackstraw holds a High School Diploma @ Bournemouth and Poole College. With a robust skill set that includes Account Management, Automation, CCNA, CCNP, Cisco Technologies and more. Joran Rackstraw has 1 emails on RocketReach.
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