Joon Choo Email
Senior Manager, Wearable Technology and Operations and Integrated Solutions @ Health Promotion Board
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Joon Choo Location
- Singapore
Joon Choo Work
- 2023 - now Senior Manager, Wearable Technology and Operations and Integrated Solutions @
- 2017 - 2023 Senior Customer Experience Assurance Manager @
- 2014 - 2017 Contact Centre Assistant Manager @
- 2014 - 2014 Regional Customer Experience Manager @
- 2010 - 2013 Customer Experience Manager @
- 2006 - 2010 Project Management Executive @
- 2002 - 2006 Senior Service Quality Consultant @
Joon Choo Education
- University of Portsmouth
Bachelor of Arts (B.A.) (Markerting)
2008 - 2009
Joon Choo Skills
- Service Delivery
- Telecommunications
- Cross Functional Team Leadership
- Call Centers
- Process Improvement
- Service Quality
- Outsourcing
- COPC
- Contact Center Operations
- Quality Assurance
- Vendor Management
- Workforce Management
- User Experience
- Sla
- Team Management
- CRM
- Strategic Planning
- Customer Relationship Management Crm
- Microsoft Excel
- Training
- Customer Experience
- Customer Service
- Contact Centers
- Management
- Project Management
- Contact Center Management
- Customer Satisfaction
- Business Analysis
- Csat
- Post Sales Support
- Customer Service Management
- CX
- Net Promoter Score
- Customer Journeys
- Voice of the Customer
- Customer Engagement
- Call Center Development
- Customer Service Operations
- Customer Relationship Management
Joon Choo Summary
- Joon Choo, based in Singapore, is currently a Senior Manager, Wearable Technology and Operations and Integrated Solutions at Health Promotion Board. Joon Choo brings experience from previous roles at MyRepublic Ltd, Tan Tock Seng Hospital, Asurion and Teledirect Telecommerce. Joon Choo holds a 2008 - 2009 Bachelor of Arts (B.A.) in Markerting @ University of Portsmouth. With a robust skill set that includes Service Delivery, Telecommunications, Cross Functional Team Leadership, Call Centers, Process Improvement and more. Joon Choo has 1 emails on RocketReach.
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Top Health Promotion Board Employees
Sebastian Chua
Head of Procurement (CPO)
Singapore
Joanna Chan
Group Director, Programmes
Singapore
Hui Lock
Assistant Director
Singapore
Bella Tan
Head Nurse
Singapore
Esther Pee
Deputy Marketing Director
Singapore
Matthew Liaw
Chief Information Officer
Singapore
Nicole Lim
Chief Data Officer
Singapore
Hueywan Koh
Head of Finance
Singapore
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