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Joo Ng Location
Kuala Lumpur, MY
Joo Ng Work
2025 -now Knowledge Management Specialist @
2023 -2025 Process Manager @
2019 -2023 Customer Service Team Lead @
2018 -2019 Subject Matter Expert @
2017 -2018 Customer Support Specialist @
2017 -2017 Strategic Partnerships Specialist @
2015 -2015 Clinic Assistant @ Tan & Ng Specialist Clinic
Joo Ng Education
LCCH Asia
Advanced Certificate (Clinical Hypnosis and Behavioral Change)
2021-2021
HELP University
Bachelor's degree (Psychology)
2013-2017
Joo Ng Skills
Root Cause
Process Design
Stakeholder Management
Business Process Improvement
Customer Relationship Management (CRM)
People Management
Business Process
Communication
Project Management
Business Analysis
Team Management
Data Analysis
Customer Satisfaction
Microsoft Excel
Salesforce Sales Cloud
IBM SPSS Statistics
Customer Service
Team Leadership
Critical Thinking
Joo Ng Summary
Joo Ng, based in Kuala Lumpur, MY, is currently a Knowledge Management Specialist at Exness. Joo Ng brings experience from previous roles at Binance and Webhelp. Joo Ng holds a 2021 - 2021 Advanced Certificate in Clinical Hypnosis and Behavioral Change @ LCCH Asia. With a robust skill set that includes Root Cause, Process Design, Stakeholder Management, Business Process Improvement, Customer Relationship Management (CRM) and more. Joo Ng has 2 emails on RocketReach.
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