Joo Ng Email
Knowledge Management Specialist @ Exness
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Joo Ng Location
- Kuala Lumpur, MY
Joo Ng Work
- Knowledge Management Specialist @ (September 2025 - Present)
- Process Manager @ (January 2023 - August 2025)
- Customer Service Team Lead @ (April 2019 - January 2023)
- Subject Matter Expert @ (April 2018 - April 2019)
- Customer Support Specialist @ (May 2017 - April 2018)
- Strategic Partnerships Specialist @ (March 2017 - May 2017)
- Clinic Assistant @ Tan & Ng Specialist Clinic (January 2015 - December 2015)
Joo Ng Education
- LCCH Asia
Advanced Certificate (Clinical Hypnosis and Behavioral Change)
2021-2021 - HELP University
Bachelor's degree (Psychology)
2013-2017
Joo Ng Skills
- Root Cause
- Process Design
- Stakeholder Management
- Business Process Improvement
- Customer Relationship Management (CRM)
- People Management
- Business Process
- Communication
- Project Management
- Business Analysis
- Team Management
- Data Analysis
- Customer Satisfaction
- Microsoft Excel
- Salesforce Sales Cloud
- IBM SPSS Statistics
- Customer Service
- Team Leadership
- Critical Thinking
Joo Ng Summary
- Joo Ng, based in Kuala Lumpur, MY, is currently a Knowledge Management Specialist at Exness. Joo Ng brings experience from previous roles at Binance and Webhelp. Joo Ng holds a 2021 - 2021 Advanced Certificate in Clinical Hypnosis and Behavioral Change @ LCCH Asia. With a robust skill set that includes Root Cause, Process Design, Stakeholder Management, Business Process Improvement, Customer Relationship Management (CRM) and more. Joo Ng has 2 emails on RocketReach.
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