Joni McKeen Email & Phone Number
Information Technology Manager @ ServiceLink Field Services, LLC
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Joni McKeen Location
- Mechanicsville, VA, US
Joni McKeen Work
- 2020 -now Information Technology Manager @
- 2019 -2020 Production Support Manager @
- 2017 -2019 Major Incident Manager @
- 2008 -2017 Senior Technology Manager - Senior Vice President @
- 2007 -2008 VP Operations @
- 2005 -2007 VP Operations @
- 2003 -2005 VP Operations @
- 1996 -2003 AVP @
Joni McKeen Skills
- Support Management
- Stressful Situations
- Coaching & Mentoring
- Customer Retention
- Coaching
- Operating Systems
- Research Skills
- Cost Estimation
- Coordination Of Projects
- IT Project Implementation
- Training Delivery
- Knowledge Sharing
- Technology Solutions
- Recruiting
- Screening Resumes
- IT Governance
- Process Management
- Team Performance
- Service Improvement
- Collaborative Problem Solving
- Technology Change Management
- IT Infrastructure Management
- Organization Skills
- Technical Operations
- Teamwork
- Operations Support
- Software Asset Management
- Facilitation
- Continuous Improvement
- Training and Development (HR)
- Budgeting
- Strategic Planning
- Data Center Infrastructure
- ITIL Process Implementation
- Team Leadership
- Customer Experience Management
- Enterprise Risk Management
- Customer-Focused Service
- IT Project & Program Management
- Data Center Operations
- Resource Management
- Job Satisfaction
- Customer Satisfaction
- Time Management
- Performance Management
- Requirements Analysis
- Account Management
- Negotiation
- Human Resources (HR)
- IT Service Management
- Customer Service
- Software as a Service (SaaS)
- Service Desk
- Vendor Management
- Management
- Business Process Improvement
- Information Technology
- ITIL Process
- IT Projects
- Key Performance Indicators
- Customer Interaction
- Written Communication
- Critical Thinking
- Troubleshooting
- People Management
- Risk Management
- Problem Solving
- Data Center Management
- Customer Support
- Analytical Skills
- Scrum
- Communication
- Business Process Outsourcing (BPO)
- Technology Management
- Customer Experience
- Cross-functional Team Leadership
- Integration
- Business Analysis
- Leadership
- Process Improvement
- Outsourcing
- IT Management
- Data Center
- Project Management
- Incident Management
- Operational Risk Management
- IT Operations
- ITIL
- Root Cause Analysis
- Cross Functional Team Building
- Microsoft Office
- IT Outsourcing
- Continuous Process Improvement
- Executive Management
- Technical Leadership
- IT Transformation
- Operations Management
- Agile Methodologies
- Kanban
- Backup & Recovery Systems
Joni McKeen Summary
- Joni McKeen, based in Mechanicsville, VA, US, is currently a Information Technology Manager at Black Knight Financial Services. Joni McKeen brings experience from previous roles at Capital One and Bank of America. With a robust skill set that includes Support Management, Stressful Situations, Coaching & Mentoring, Customer Retention, Coaching and more. Joni McKeen has 3 emails and 2 mobile phone numbers on RocketReach.
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