Jonathon Rivera Email & Phone Number
Director of Product Marketing @ Issuetrak
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Jonathon Rivera Location
- Chesapeake, VA, US
Jonathon Rivera Work
- 2026 -now Director of Product Marketing @
- 2021 -now Director of Product Management @
- 2020 -2021 Director of Marketing and Product Owner @
- 2019 -2020 Project Manager @
- 2018 -2020 Assistant Director of Marketing @
- 2017 -2018 Digital Marketing Manager @
- 2016 -2017 Technical Writer @
- 2014 -2016 Team Manager of Level 1 Global Technical Support @
- 2012 -2014 Technical Support Representative @
- 2011 -2012 Supervisor, Customer Support Center @
- 2005 -2011 Client Contact @
- 2005 -2009 Team Lead @
Jonathon Rivera Education
- Strayer University (VA)
BBA (Management)
2008-2013 - ECPI University
AAS (Computer Programming)
2003-2005
Jonathon Rivera Skills
- Technical Writing
- Software Documentation
- Business Analysis
- Troubleshooting
- CRM
- Technical Support
- Customer Service
- Help Desk Support
- Call Centers
- Microsoft Office
- Leadership
- Team Management
- Process Improvement
- Windows
- Management
- Coaching
- SharePoint
- Active Directory
- Visio
- Team Leadership
- Time Management
- Project Management
- Windows 7
- Microsoft Excel
- Customer Satisfaction
- Team Building
- Integration
- Vendor Management
- Quality Assurance
- Analysis
- Training
- Computer Hardware
- Windows Server
- SQL
- Databases
- Service Delivery
- Access
- IT Service Management
- Business Process Improvement
- XP
- System Administration
- MS Project
- Recruiting
- Microsoft SQL Server
- ITIL
- Call Center
- Business Intelligence
- Customer Relationship Management (CRM)
- Windows XP
Jonathon Rivera Summary
- Jonathon Rivera, based in Chesapeake, VA, US, is currently a Director of Product Marketing at Issuetrak. Jonathon Rivera brings experience from previous roles at Issuetrak. Jonathon Rivera holds a 2008 - 2013 BBA in Management @ Strayer University (VA). With a robust skill set that includes Technical Writing, Software Documentation, Business Analysis, Troubleshooting, CRM and more. Jonathon Rivera has 2 emails and 2 mobile phone numbers on RocketReach.
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