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Jonathon Matthews Location
Leeds, GB
Jonathon Matthews Work
Product Manager @ (October 2025 - Present)
Senior Product Owner @ (May 2024 - September 2025)
Product Owner - Sales Force Agent Experience @ (November 2023 - May 2024)
Strategy Manager @ (January 2023 - May 2024)
Tactical planning Manager @ (September 2019 - January 2023)
Customer Service Manager @ (March 2018 - September 2019)
Project and Programme Manager - Customer Relations @ (February 2017 - March 2018)
Specialist Referrals Manager and strategic improvement lead @ (December 2011 - February 2017)
Service Delivery Manager @ (January 2011 - December 2011)
Jonathon Matthews Skills
AI in Customer Operations
Agile Methodologies
Analytical Skills
Artificial Intelligence (AI)
Azure DevOps
Benefits Realisation
Budget Management
Building Retrofitting
Business Acumen
Business Analysis
Business Case Development
Business Strategy
CX Strategy
Change Management
Cloud Applications
Complaint Management
Conflict Resolution
Contact Center Management
Contact Centers
Continuous Improvement
Cost Reduction
Creativity and Innovation
Critical Thinking
Customer Experience & Channel Strategy
Customer Experience (CX)
Customer Relationship Management (CRM)
Customer Service Management
Data & Continuous Improvement
Decision-Making
Delegation
Easily Adaptable
Empathy
Empower
Energy Retrofits
Escalations Management
Influence Others
Interpersonal Skills
Iterative Methodologies
Leadership
Leadership & Stakeholder Management
Management
Microsoft Office
Negotiation
Operational & Tactical Planning
Operations Management
People Development
Performance Metrics
Presentation Skills
Priority Management
Problem Solving
Product Design
Product Development
Product Discovery
Product Lifecycle Management
Product Management
Product Strategy
Product Testing
Product owner
Program Management
Programme managment
Project Management
Public Speaking
Regression Testing
Research Skills
Retrofit
Risk Management
Salesforce
Scrum
Service Delivery
Soft Skills
Software as a Service (SaaS)
Staff Development
Stakeholder Management
Storytelling
Strategic Planning
Strategic Roadmaps
Strategy
Team Leadership
Team Management
Teamwork
Technical Leadership
Time Management
Training
UI Automation
User Stories
User centric
Utilities
Written Communication
Project Planning
Project Delivery
Business Process Improvement
Jonathon Matthews Summary
Jonathon Matthews, based in Leeds, GB, is currently a Product Manager at Salix. Jonathon Matthews brings experience from previous roles at British Gas. With a robust skill set that includes AI in Customer Operations, Agile Methodologies, Analytical Skills, Artificial Intelligence (AI), Azure DevOps and more. Jonathon Matthews has 1 emails on RocketReach.
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