Jonathon Byrd Email & Phone Number

Vice President of Client Success @ Ylopo

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Jonathon Byrd Location

Chicago, IL, US

Jonathon Byrd Work

Vice President of Client Success @ (January 2025 - Present)
Vice President, Solutions and Delivery @ (May 2021 - February 2025)
Vice President, Solutions and Delivery | Senior Director, Solutions and Delivery @ (January 2018 - May 2021)
Customer Success Director @ (January 2015 - January 2018)
Senior Solutions Consultant @ (March 2014 - August 2015)
Solutions Consultant @ (January 2013 - March 2014)
Customer Support Specialist @ (May 2012 - January 2013)

Jonathon Byrd Education

Loyola University Chicago
Masters in Business Administration (Operations Management)
Illinois State University
Bachelor's degree (International Business)
Rock Valley College
Associates of Arts (Business)

Jonathon Byrd Skills

Account Management
Active Listening
Adobe Analytics
Adobe Marketing Cloud
Agile Leadership
Analytical Skills
Analytics
Attribution
B2B
Building World Class Teams
Business Process Improvement
Business Value
Business-to-Business (B2B)
Call Tracking
Client Relations
Client Relationship Strengthening
Consultative Selling
Consulting
Contact Centers
Conversational AI
Creativity and Innovation
Cross-functional Team Leadership
Culture Development
Customer Education
Customer Engagement
Customer Experience
Customer Experience Management
Customer Insight
Customer Journeys
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Data Analytics
Digital Marketing
Enterprise Software
Enterprise Solution Design
Escalations Management
Expansion Strategies
Google Adwords
Google Analytics
Google Display Network
Google Search Network
Intellectually Curious
International Business
Interpersonal Skills
KCS
Key Performance Indicators
Leadership
Management
Marketing
Marketing Strategy
Microsoft Office
Mobile Technology
Negotiation
Online Advertising
Online Marketing
Operational Efficiency
Operational Planning
Operational Strategy
Organization Skills
Organizational Leadership
People Management
Performance Metrics
Portfolio Development
Post-Sales
Presentation Skills
Product Demonstration
Product Marketing
Professional Services
Project Management
Revenue Enhancement
SaaS
Sales
Sales Engineering
Sales Management
Sales Operations
Sales Support
Salesforce Lightning
Salesforce Service Cloud
Service Delivery
Service Levels
Service Orientation (Social)
Solution Architecture
Solution Selling
Strategic Planning
Strategic Services
Strategic Thinking
Strategy
Talent Management
Team Building
Team Management
Technical Support
Technological Proficiency
Technology Implementation
Training & Development
Voice of the Customer
Written Communication

Jonathon Byrd Summary

Jonathon Byrd, based in Chicago, IL, US, is currently a Vice President of Client Success at Ylopo. Jonathon Byrd brings experience from previous roles at Invoca and DialogTech (now Invoca). Jonathon Byrd holds a Masters in Business Administration in Operations Management @ Loyola University Chicago. With a robust skill set that includes Account Management, Active Listening, Adobe Analytics, Adobe Marketing Cloud, Agile Leadership and more. Jonathon Byrd has 2 emails and 1 mobile phone numbers on RocketReach.