Jonathan Zook Email & Phone Number
Manager, Iss Control Center @ Colas IS Support
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Jonathan Zook Location
- Aurora, Colorado, United States
Jonathan Zook Work
- Manager, Iss Control Center @ (November 2019 - Present)
- Service Desk and Deskside Support Manager @ (October 2017 - November 2019)
- Service Desk Manager @ (August 2015 - October 2017)
- Service Desk Manager @ Governor's Office of Information Technology State of Colorado (April 2013 - July 2015)
- Service Desk and Access Control Manager @ Governor's Office of Information Technology State of Colorado (July 2010 - March 2013)
- Help Desk Manager @ (March 2008 - June 2012)
- Global Service Desk Manager @ (April 2006 - March 2008)
- Senior Support Analyst @ (January 2005 - March 2006)
- Help Desk Analyst @ (March 2004 - December 2004)
- New Accounts CSR @ (June 2002 - June 2003)
- Systems Administrator @ (March 2000 - April 2002)
Jonathan Zook Education
- Colorado College
Bachelors (Earth Science, Geology)
1991-1995 - Overland HS
Jonathan Zook Skills
- Active Directory
- Asset Management
- Business Analysis
- Business Process Improvement
- Call Center
- Call Center Development
- Call Centers
- Communication
- Continuous Improvement
- Customer Service
- Databases
- Disaster Recovery
- Enterprise Asset Management
- Help Desk Support
- IT Management
- IT Operations
- IT Service Management
- ITIL
- ITIL Certified
- Incident Management
- Information Technology
- Infrastructure
- Major Incident Management
- Management
- Microsoft Office
- Process Improvement
- Program Management
- Project Management
- SQL
- Servers
- Service Delivery
- Service Desk
- Service Improvement
- Service-Level Agreements (SLA)
- ServiceNow
- Solution Selling
- System Administration
- Team Leadership
- Technical Support
- Troubleshooting
- VMware
- Vendor Management
- Virtualization
- Windows
- Windows 7
- Windows Server
Jonathan Zook Summary
- Jonathan Zook, based in Aurora, Colorado, United States, is currently a Manager, Iss Control Center at Colas Is Support. Jonathan Zook brings experience from previous roles at Frontier Airlines, Sungard Availability Services and Governor's Office of Information Technology State of Colorado. Jonathan Zook holds a 1991 - 1995 Bachelors in Earth Science, Geology @ Colorado College. With a robust skill set that includes Active Directory, Asset Management, Business Analysis, Business Process Improvement, Call Center and more. Jonathan Zook has 2 emails and 2 mobile phone numbers on RocketReach.
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