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Jonathan Whitham Location
Nantwich, GB
Jonathan Whitham Work
Head of Operations @ (January 2025 - Present)
Head of SaaS Operations @ (September 2023 - January 2025)
Sales Operations Manager @ (January 2023 - September 2023)
Sales Manager @ (February 2011 - January 2023)
Team Leader @ (March 2010 - February 2011)
Team Manager @ (April 2007 - February 2010)
Customer Service Adviser @ (December 2004 - April 2007)
Jonathan Whitham Skills
Contact Center Strategy
Leadership
People Management
Operational Planning
Change Management
Customer Relationship Management (CRM)
Strategic Planning
Project Planning
Workforce Planning
Sales Management
Sales Operations
Quality Assurance
Quality Control
Troubleshooting
Data Analysis
Contact Centers
Negotiation
Problem Solving
Collaborative Problem Solving
Critical Thinking
Customer Service
Operational Strategy
Operational Support
Coaching & Mentoring
Contact Center Optimization
Contact Center Operations
Jonathan Whitham Summary
Jonathan Whitham, based in Nantwich, GB, is currently a Head of Operations at Matrix iQ. Jonathan Whitham brings experience from previous roles at Matrix iQ and British Red Cross. With a robust skill set that includes Contact Center Strategy, Leadership, People Management, Operational Planning, Change Management and more. Jonathan Whitham has 2 emails on RocketReach.
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