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Jonathan Todd Location
Louisville, KY, US
Jonathan Todd Work
Director Of Operations @ (May 2018 - Present)
Sales Representative @ Kentucky Water & Air (September 2017 - May 2018)
Collections Manager @ Northland Group (October 2014 - May 2017)
Collection Manager @ (June 2004 - October 2014)
Collections Manager @ Accounts Receivable Management Inc. (June 2004 - October 2014)
Jonathan Todd Education
Lexington Community College
Criminal Justice and Corrections
1997-2000
Louisville High School
High School Diploma
Jonathan Todd Skills
Accounts Receivable (AR)
Analytics
Business Process Improvement
Business Strategy
CUBS
Call Monitoring
Coaching
Coaching & Mentoring
Collection Development
Collection Maintenance
Collection Strategy
Collections Management
Communication
Computer-literate performer
Continuous Monitoring
Continuous Process Improvement
Contract Requirements
Customer Engagement
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Training
Customer-focused Service
Data-driven Decision Making
Development Of Employees
Employee Engagement
Employee Relations
Employee Training
Employment Law Compliance
Exceeding Targets
Five9
High Performance Cultures
Hiring
Job Evaluation
Key Performance Indicators
Leadership Development
Leadership Training
Livevox
Management
Managing Large Budgets
Market Share
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Multi-Unit Management
Operational Efficiency
Operational Excellence
Operations Directors
Operations Research
Organization Growth
Performance Measurement
Performance Reviews
Phone Etiquette
Phone Manner
Professional Phone Skills
Program Oversight
Quality Assurance Standards
Regulatory Compliance
Resource Allocation
Staff Development
Strategic Planning
Supervisory Skills
Team Mentoring
Teamwork
Training Analysis
Training Plans
Unit Operations
Jonathan Todd Summary
Jonathan Todd, based in Louisville, KY, US, is currently a Director Of Operations at UCB. Jonathan Todd brings experience from previous roles at Kentucky Water & Air, Northland Group, ARM - Accounts Receivable Management and Accounts Receivable Management Inc.. Jonathan Todd holds a 1997 - 2000 Criminal Justice and Corrections @ Lexington Community College. With a robust skill set that includes Accounts Receivable (AR), Analytics, Business Process Improvement, Business Strategy, CUBS and more. Jonathan Todd has 3 mobile phone numbers on RocketReach.
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