Jonathan Thacker Email & Phone Number
General Manager
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Jonathan Thacker Location
- Bakersfield, CA, US
Jonathan Thacker Work
- 2008 -now General Manager @ ACS, a Xerox Company
- 2004 -2008 General Manager @
- 2000 -2004 Team Leader @ MCI Worldcom
Jonathan Thacker Education
- Morehead State University
MBA (Business)
Jonathan Thacker Skills
- Lean Sigma
- COPC
- BPO
- Call Center
- P&L Management
- Process Improvement
- Customer Satisfaction
- P&L
- Strategic Planning
- Six Sigma
- Income Statement
- Management
- Outsourcing
- Vendor Management
- Operations Management
- CRM
- Team Building
- Workforce Management
- Program Management
- Customer Experience
- Training
- Business Process Improvement
- Call Centers
- Leadership
- Team Management
- Software Documentation
- Telecommunications
- Performance Management
- Cross-functional Team Leadership
- Service Delivery
- Human Resources
- Executive Management
- Wireless
- Team Leadership
- Customer Retention
- Budgets
- Change Management
- Strategy
- Account Management
- Business Analysis
- Contact Centers
- Business Development
- Product Development
- Forecasting
- Business Process
- Offshoring
- SaaS
- Solution Selling
- Start-ups
- IT Service Management
- Cross Functional Team Leadership
- Teaching
- Negotiation
- Start Ups
- Project Management
- Research
Jonathan Thacker Summary
- Jonathan Thacker, based in Bakersfield, CA, US, is currently a General Manager at ACS, a Xerox Company. Jonathan Thacker brings experience from previous roles at HP Enterprise Services and MCI Worldcom. Jonathan Thacker holds a MBA in Business @ Morehead State University. With a robust skill set that includes Lean Sigma, COPC, BPO, Call Center, P&L Management and more. Jonathan Thacker has 1 emails and 2 mobile phone numbers on RocketReach.
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