Jonathan Sun Email & Phone Number
Senior Director, Customer Support and Incident Management @ Salesforce
5 free lookup(s).
Jonathan Sun Location
- California, United States
Jonathan Sun Work
- 2024 -now Senior Director, Customer Support and Incident Management @
- 2021 -2024 Director, Customer Support and Incident Management @
- 2020 -2021 Senior Manager, Partner Success @
- 2018 -2020 Senior Manager, Technical Support @
- 2015 -2018 Manager, Technical Support @
- 2012 -2015 Principal Technical Support Engineer, Tier 3 @
- 2012 -2012 Consultant @
- 2011 -2012 Senior Critical Account Engineer @
- 2009 -2011 Technical Support Analyst @
- 2005 -2008 Customer Service Representative (Teller) @ Coast National Bank
Jonathan Sun Education
- California Polytechnic State University-San Luis Obispo
Bachelor of Science (Business Administration, Information Systems)
2005-2008
Jonathan Sun Skills
- Salesforce.com Certified Administrator
- Salesforce.com
- SFDC
- SaaS
- Force.com
- Cloud Computing
- CRM
- Enterprise Software
- Analytics
- Agile Project Management
- PaaS
- Salesforce.com Certified Sales Cloud Consultant
- Salesforce.com Certified Consultant
- Salesforce.com Administration
- Agile & Waterfall Methodologies
- Escalations Management
- Escalation Resolution
- Business Process
- Apex Data Loader
- Integration
- Cross-functional Team Leadership
- Product Management
- Sizes
- SAN
- Forecasting
- Revenue
- Closure
- Interviews
- Television
- Project Management
- Finance
- Basketball
- Fans
- Brand Awareness
- Engineering
- Technical Issues
- Customer Experience
- Overcoming Challenges
- Pressure Situations
- Hotels
- Road
- Tournaments
- Responsibility
- Point of Contact
- Headcount
- Catholicism
- Applications
- Nonprofits
- Cash
- Top Performer
- Project
- Cbs
- SQL
- Technical Support
- Information Systems
- Rollout
- Management
- New Hires
- Agile and Waterfall Methodologies
- Product Marketing
- Print Media
- Customer Communication
- Cross Functional Team Leadership
- Stakeholders
- Loans
- Communication
- Csat
- Research
- Highly Adaptable
- Sun Microsystems
- Troubleshooting
- Rules
- PowerPoint
- Internal Audit
- Nike
- Workflow
- Contractual Agreements
- Christmas
- Sales
- System
- Metrics
- Media
- Sold
- Sponsorship
- Business Administration
- Custom Objects
- Microsoft Excel
- Configurations
- Customer Service
- 250k
- Business Requirements
- Net
- Use Case
- Chatter
- End Users
- Tier 2
- Customer Satisfaction
- Formulas
- Sales Operations
- Corporations
- Consulting
- Automation
Jonathan Sun Summary
- Jonathan Sun, based in California, United States, is currently a Senior Director, Customer Support and Incident Management at Salesforce. Jonathan Sun brings experience from previous roles at Salesforce. Jonathan Sun holds a 2005 - 2008 Bachelor of Science in Business Administration, Information Systems @ California Polytechnic State University-San Luis Obispo. With a robust skill set that includes Salesforce.com Certified Administrator, Salesforce.com, SFDC, SaaS, Force.com and more. Jonathan Sun has 3 emails and 3 mobile phone numbers on RocketReach.
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