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Jonathan Sandine Location
Aurora, IL, US
Jonathan Sandine Work
2016 -now Vice President of Operations @
2013 -2016 Global Head of IT Operations and Head of IT Americas @
2011 -2013 Global Head of IT Operations @
2010 -2011 Incident and Problem Manager @
2009 -2010 IT Service Delivery - Performance Manager @
2010 IT Escalation Manager @
2003 -2006 IT Manager @
Jonathan Sandine Education
DePaul University
Masters (MIS)
Illinois State University
Bachelors (IT)
Jonathan Sandine Skills
operations
ITIL
IT Operations
IT Service Management
IT Management
Vendor Management
Service Delivery
Process Improvement
IT Strategy
Change Management
Business Analysis
Incident Management
SLA
Disaster Recovery
Data Center
PMP
PMO
ITIL Certified
Integration
Outsourcing
Project Delivery
Business Process
Service Management
Marketing
Microsoft Excel
Training
Management
Project Management
Capacity Planning
Team Building
Help Desk Support
Service Design
Infrastructure
Service Desk
Mentoring
Performance Metrics
Executive Level Management
Business Partners
Business Information
Organizational Growth
Legal Requirements
Organizational Structure
Detection
WAN
Procurement
Revenue
Data Transformation
Calls
Contractors
Key Performance Indicators
North America
Data Backup
Metrics
Hiring
Monitors
Results Oriented
Ccc
Profit
Outages
Guidance
Service Operations
Local Area Network
Foundation
System
Strategy
Strategies
Consolidation
Budgeting
Acquisitions
Infrastructure Upgrades
Policy
Customer Service
Enterprise Software
Solution
Alcatel
System Monitoring
Incident
Chicago
Problem Management
Hardware
Systems Design
Information Technology
Frequency
Global IT Operations
Applications
Communication
System Performance
Technical Support
Project
Sarbanes Oxley Act
Governance
Contractual Agreements
Cost Control
Responsibility
Internal Audit
Cost Engineering
Efficiencies
History
IT Sourcing
Computer Network Operations
Reviews
Reduce Costs
Software
Application Support
Invoicing
Broad Experience
Global Teams
Technology Investment
Delivery
Mergers and Acquisitions
Americas
Culture Change
Jonathan Sandine Summary
Jonathan Sandine, based in Aurora, IL, US, is currently a Vice President of Operations at AAGI. Jonathan Sandine brings experience from previous roles at Allianz Global Corporate & Specialty (AGCS), CCC Information Services and Alcatel-Lucent. Jonathan Sandine holds a Masters in MIS @ DePaul University. With a robust skill set that includes operations, ITIL, IT Operations, IT Service Management, IT Management and more. Jonathan Sandine has 2 emails and 1 mobile phone numbers on RocketReach.
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