Executive Resolution Specialist @ (August 2014 - October 2017)
Jonathan Saavedra Education
Florida International University
Bachelor's degree (Criminal Justice)
2014-2019
Florida International University
Bachelor of Science (Criminal Justice/Police Science)
Jonathan Saavedra Skills
Account Management
Analytical Skills
Bilingual
Billing Systems
Build Projects
Business Requirements
Certified Management Accountant (CMA)
Chassis
ChatGPT
Communication
Compliance Auditing
Construction Administration Services
Contact Centers
Continuous Improvement
Criminal Justice
Customer Loyalty
Customer Satisfaction
Customer Service
Customer Support
Daily Reports
Data Analysis
Data Maintenance
Data Reporting
Data Scraping
Data Tracking
Data Visualization
Database Maintenance
Database Tools
Decision-Making
Detail Oriented
English
Exceeding Customer Expectations
Facebook
Fraud Analysis
Identifying Trends
Instagram
Investigative Research
KPI Reporting
Large-scale Data Analysis
Leadership
Management
Managing Meetings
Marketing
Marketing Translation
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Networking
Operating Systems
Oracle Application Express
Organization Skills
Pivot Tables
Problem Solving
Product Management
Professional Communication
Project Implementation
Project Management
Quality Assurance
Quality Improvement
Research
Revenue Generation
Risk Management
SQL
Sales Development
Setting up new businesses
Social Media
Spanish
Sprinklr
Tableau
Team Building
Team Leadership
Teamwork
Technical Support
Telecommunications
Time Management
Training
Troubleshooting
Twitter
VLOOKUP
Web Scraping
Website Consultation
Jonathan Saavedra Summary
Jonathan Saavedra, based in Lake Mary, FL, US, is currently a Social Media Analyst at Supervised over 30 overseas Agents and translated marketing and social media nee. Jonathan Saavedra brings experience from previous roles at Provided professional customer service support to all call center personnel, fie, Completed implementation of Apex projects while providing A+ customer consultati, Supported customers with any technical issues by troubleshooting devices and man and Comprehensive Energy Services, Inc.. Jonathan Saavedra holds a 2014 - 2019 Bachelor's degree in Criminal Justice @ Florida International University. With a robust skill set that includes Account Management, Analytical Skills, Bilingual, Billing Systems, Build Projects and more. Jonathan Saavedra has 2 emails and 2 mobile phone numbers on RocketReach.
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