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Jonathan R Location
Boston, MA, US
Jonathan R Work
2020 -now Director of Solutions Group @
2019 -2020 Technical Support Manager @ Zoom Telephonics, Inc.
2013 -2019 Solutions Group Manager @
2006 -2013 Wholesale Support Engineer and Supervisor @ SignalPoint Communications
2003 -2007 Bi-lingual Collections Specialist @
2003 -2004 Data Entry Specialist @
Jonathan R Education
ITT Technical Institute of Technology
Associates Degree in Applied Sciences
2004-2006
Norwood Senior High School 2002-2003
Massachusetts Bay Community College
(Computer Science)
American International School of Bolivia
Jonathan R Skills
Troubleshooting
Customer Service
Customer Satisfaction
Call Centers
Project Management
Telecommunications
VoIP
Team Leadership
Technical Support
Problem Solving
Bilingual
Switches
Computer Network Operations
Routers
IP
SIP
Call Center
Teamwork
Team Building
Telephone Skills
Integration
Internet Services
Wireless
Telephony
Microsoft Office
Network Engineering
Team Management
Unified Communications
Coaching
Management
Ethernet
Network Design
System Deployment
Vendor Management
Data Entry
Computer Hardware
Social Networking
LAN-WAN
T1
Account Management
Cloud Computing
Mobile Technology
Customer Relations
Mentoring
Emerging Technologies
Social Media
Voice over IP (VoIP)
Session Initiation Protocol (SIP)
Zendesk
Jonathan R Summary
Jonathan R, based in Boston, MA, US, is currently a Director of Solutions Group at Votacall. Jonathan R brings experience from previous roles at Zoom Telephonics, Inc., Votacall, SignalPoint Communications and The CCS Companies. Jonathan R holds a 2004 - 2006 Associates Degree in Applied Sciences @ ITT Technical Institute of Technology. With a robust skill set that includes Troubleshooting, Customer Service, Customer Satisfaction, Call Centers, Project Management and more. Jonathan R has 1 emails and 2 mobile phone numbers on RocketReach.
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