Jonathan Parr Email & Phone Number
Senior Global Customer Service Operations Site Manager @ LetsGetChecked
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Jonathan Parr Location
- Atlanta, GA, US
Jonathan Parr Work
- 2024 -now Senior Global Customer Service Operations Site Manager @
- 2014 -2023 Sr. Contact Center Consultant and Call Center Director @ Aboveparr Electronics & More
- 2017 -2022 Director Global Call Quality and Customer Experience @
- 2016 -2017 Senior Manager of Customer Service @ MyPoints.com
- 2015 -2016 Global Senior Customer Support and Quality Assurance Manager @ MOVE Guides
- 2014 -2015 Call Center Manager of Support, Call Quality and Training @
- 2012 -2014 Senior Management Consultant @ **Stealth Mode**
- 2010 -2012 Customer Service and Collection Manager and Call Center Director @
- 2008 -2009 Supervisor of Customer Service and Sales @
- 2006 -2008 Supervisor of Call Quality and Training @
- 2005 -2006 Team Lead of Customer Service and Retention @ Sprint
- 2004 -2005 Supervisor of Call Quality and Training @ ClientLogic / Sitel
- 1999 -2004 Supervisor of Customer Service and Call Quality @ Providian Financial
Jonathan Parr Education
- DQ University
Associate of Arts
- University of California - Davis
Jonathan Parr Skills
- Training
- Quality Assurance
- Research
- Sales
- Strategic Planning
- Leadership
- Management
- Customer Experience
- Software Development Life Cycle Sdlc
- Call Center Management
- Root Cause Analysis
- Team Building
- Human Resources
- Call Center
- Cold Calling
- STAR
- Customer Retention
- Third Party Collections
- A/R collections
- Logistics
- Start Ups
- Customer Satisfaction
- Collections
- Vendor Management
- Negotiation
- Team Leadership
- Process Improvement
- Start Up Environment
- Profit Margins
- Solution Implementation
- P&l Responsibility
- Employee Recognition
- Sales Management
- Budgeting
- Operations Management
- Contact Centers
- Employee Relations
- P&l Management
- Leadership Development
- Time Management
- Customer Service
- Contract Negotiation
- Business Process Improvement
- Budgets
- Project Management
- Coaching
- Conflict Resolution
- Marketing Strategy
- Accounts Payable
- Call Centers
- Payroll
- Recruiting
- Performance Management
Jonathan Parr Summary
- Jonathan Parr, based in Atlanta, GA, US, is currently a Senior Global Customer Service Operations Site Manager at LetsGetChecked. Jonathan Parr brings experience from previous roles at Aboveparr Electronics & More, JUUL Labs, MyPoints.com and MOVE Guides. Jonathan Parr holds a Associate of Arts @ DQ University. With a robust skill set that includes Training, Quality Assurance, Research, Sales, Strategic Planning and more. Jonathan Parr has 2 emails and 4 mobile phone numbers on RocketReach.
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