Jonathan O'Connor Email
Resource Planning Manager @ Tructyre
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Jonathan O'Connor Location
- Stanley, GB
Jonathan O'Connor Work
- 2022 - now Resource Planning Manager @
- 2021 - 2022 Resource Planning and Real Time Manager @
- 2020 - 2021 Forecasting and Planning Manager @
- 2020 - 2020 Actively seeking @ Unemployed WFM
- 2018 - 2020 Planning Manager @
- 2015 - 2020 Scheduler @
- 2014 - 2015 Service Level Consultant @ American Express GBT
- 2013 - 2014 Intraday Analyst @ American Express Business Travel
- 2010 - 2013 Realtime Analyst @ Everything Everywhere Ltd
- 2009 - 2010 Duty Operations Manager @ T-Mobile UK
- 2009 - 2009 Team Leader and Assistant Team Leader @ T-Mobile UK
- 1997 - 2000 Financial Advisor @
Jonathan O'Connor Education
- University of Sunderland
BSc Secondary Science Education with QTS
1999 - 2001 - Roseberry Comprehensive 1983 - 1990
- The Open University 2013null
Jonathan O'Connor Skills
- Leadership
- Capacity Planning
- Customer Experience
- Planning
- Stakeholder Management
- Genesys
- Reporting And Analysis
- Avaya
- Workforce Planning
- Telecommunications
- Communication
- Team Management
- Team Leadership
- Workforce Management
- Strategy
- ACD
- Business Planning
- Contact Centers
- Change Management
- Business Process Improvement
- Management
- Injixo Wfm
- Service Level Agreements Sla
- Call Centers
- Service Delivery
- IEX Total View
- Analysis
- Service Level Agreements
Jonathan O'Connor Summary
- Jonathan O'Connor, based in Stanley, GB, is currently a Resource Planning Manager at Tructyre. Jonathan O'Connor brings experience from previous roles at Parkdean Resorts, Unemployed WFM and ENGIE Resources. Jonathan O'Connor holds a 1999 - 2001 BSc Secondary Science Education with QTS @ University of Sunderland. With a robust skill set that includes Leadership, Capacity Planning, Customer Experience, Planning, Stakeholder Management and more. Jonathan O'Connor has 2 emails on RocketReach.
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