Jonathan O'Connor Email
Resource Planning Manager @ Tructyre
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Jonathan O'Connor Location
- Stanley, GB
Jonathan O'Connor Work
- Resource Planning Manager @ (February 2022 - Present)
- Resource Planning and Real Time Manager @ (January 2021 - February 2022)
- Forecasting and Planning Manager @ (October 2020 - January 2021)
- Actively seeking @ Unemployed WFM (April 2020 - October 2020)
- Planning Manager @ (March 2018 - October 2020)
- Scheduler @ (October 2015 - October 2020)
- Service Level Consultant @ American Express GBT (September 2014 - October 2015)
- Intraday Analyst @ American Express Business Travel (September 2013 - September 2014)
- Realtime Analyst @ Everything Everywhere Ltd (April 2010 - August 2013)
- Duty Operations Manager @ T-Mobile UK (October 2009 - March 2010)
- Team Leader and Assistant Team Leader @ T-Mobile UK (April 2009 - October 2009)
- Financial Advisor @ (December 1997 - January 2000)
Jonathan O'Connor Education
- University of Sunderland
BSc Secondary Science Education with QTS
1999-2001 - Roseberry Comprehensive 1983-1990
- The Open University
Computing (IT & Statistics)
2013
Jonathan O'Connor Skills
- ACD
- Analysis
- Avaya
- Business Planning
- Business Process Improvement
- Call Centers
- Capacity Planning
- Change Management
- Communication
- Contact Centers
- Customer Experience
- Genesys
- IEX Total View
- Injixo WFM
- Leadership
- Management
- Planning
- Reporting & Analysis
- Service Delivery
- Service-Level Agreements (SLA)
- Stakeholder Management
- Strategy
- Team Leadership
- Team Management
- Telecommunications
- Workforce Management
- Workforce Planning
- Reporting And Analysis
- Service Level Agreements Sla
- Service Level Agreements
Jonathan O'Connor Summary
- Jonathan O'Connor, based in Stanley, GB, is currently a Resource Planning Manager at Tructyre. Jonathan O'Connor brings experience from previous roles at Parkdean Resorts, Unemployed WFM and ENGIE Resources. Jonathan O'Connor holds a 1999 - 2001 BSc Secondary Science Education with QTS @ University of Sunderland. With a robust skill set that includes ACD, Analysis, Avaya, Business Planning, Business Process Improvement and more. Jonathan O'Connor has 2 emails on RocketReach.
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Top Tructyre Employees
James Misselbrook
National Sales Manager
Corsham, GB
Mark Evans
Finance Director
Stafford, GB
Jonathan O'Connor
Resource Planning Manager
Stanley, GB
Malcolm Firkins
Field Operations Manager
England, United Kingdom
Shane Mills
Regional Operations Manager
Chatham, GB
Andrew Masham
Regional Operations Manager
Winchester, GB
Pawel Burdzy
Area Sales Manager
Southampton, England, GB
Liam Mimi
Head of Field Operations
Bradford, GB
James Cross
Area Sales Manager
Ystradgynlais, GB
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