Jonathan O'Brien Email & Phone Number
Manager, Contact Center BPO Partnerships @ Webster Bank
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Jonathan O'Brien Location
- Enfield, CT, US
Jonathan O'Brien Work
- Manager, Contact Center BPO Partnerships @ (April 2023 - Present)
- Manager, Global Customer Experience and Social Media @ (May 2022 - March 2023)
- Sr. Supervisor, Customer Experience and Social Media @ (October 2017 - May 2022)
- Supervisor, BPO Operations @ (March 2017 - November 2017)
- Supervisor, Internal Help Desk @ (January 2015 - June 2017)
- Sr. Help Desk Lead @ (October 2014 - January 2015)
- Help Desk Specialist @ (December 2012 - October 2014)
- Case Manager @ (May 2012 - December 2012)
- Customer Solutions Agent @ (October 2011 - May 2012)
- Crew Trainer @ (July 2005 - September 2011)
Jonathan O'Brien Education
- Westfield State University
Bachelor of Arts (B.A.) (English)
2006-2011 - Agawam High School 2002-2006
Jonathan O'Brien Skills
- Call Centers
- Contact Centers
- Customer Satisfaction
- Customer Service
- Management
- People Management
- Process Improvement
- Social Media
- Social Networking
- Team Building
- Team Leadership
- Time Management
Jonathan O'Brien Summary
- Jonathan O'Brien, based in Enfield, CT, US, is currently a Manager, Contact Center BPO Partnerships at Webster Bank. Jonathan O'Brien brings experience from previous roles at StubHub. Jonathan O'Brien holds a 2006 - 2011 Bachelor of Arts (B.A.) in English @ Westfield State University. With a robust skill set that includes Call Centers, Contact Centers, Customer Satisfaction, Customer Service, Management and more. Jonathan O'Brien has 1 emails and 3 mobile phone numbers on RocketReach.
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