Jonathan McManus Location
Belfast, GB
Jonathan McManus Work
- 2024 - now Service Delivery Manager @ Telefónica Ingeniería de Seguridad
- 2023 - 2024 Sr. Manager, Customer Success and Service Delivery @ Data Direct Intelligence
- 2021 - 2023 Customer Success Manager @ Okta
- 2019 - 2021 Customer Success Director @ Cirata
- 2018 - 2019 Customer Success Manager @ Cirata
- 2017 - 2018 Client Service Manager @ Equiniti
- 2014 - 2017 EMEA Client Services Product Manager @ Dell Technologies
- 2011 - 2014 EMEA Services Solution Architect @ Dell Technologies
- 2008 - 2010 Service Delivery Manager @ Dell Technologies
- 2002 - 2008 Pre-Sales and Technical Account Manager @ Dell Technologies
Jonathan McManus Education
- Griffith College Dublin
HND (Computer Science)
1996 - 1998
Jonathan McManus Skills
- Customer Loyalty
- Service Levels
- Cross-Selling
- Upselling
- ITIL
- Incident Management
- Service Desk Management
- Service Delivery Management
- Customer Advocacy
- Business Reviews
Jonathan McManus Summary
Jonathan McManus, based in Belfast, GB, is currently a Service Delivery Manager at Telefonica. Jonathan McManus brings experience from previous roles at Kinsetsu, Okta and Cirata. Jonathan McManus holds a 1996 - 1998 HND in Computer Science @ Griffith College Dublin. With a robust skill set that includes Customer Loyalty, Service Levels, Cross-Selling, Upselling, ITIL and more. Jonathan McManus has 2 emails on RocketReach.
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