Jonathan Matthews Email & Phone Number
Customer Success Manager for Western Hemisphere @ eWay-CRM
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Jonathan Matthews Location
- Kansas City, MO, US
Jonathan Matthews Work
- Customer Success Manager for Western Hemisphere @ (March 2026 - Present)
- Consultant, Customer Success Coach @ Freelance (July 2024 - Present)
- Customer Success and Sales Lead @ (January 2019 - January 2024)
- Customer Success Manager @ (February 2017 - January 2019)
- Store Manager @ Grain to Glass (July 2015 - March 2017)
- Franchise Support Specialist @ (October 2012 - July 2015)
- Copywriter @ Terrace Branding (December 2011 - December 2012)
- Retirement Plan Analyst @ ExpertPlan (January 2010 - January 2011)
- Global Services Associate @ (January 2007 - January 2010)
Jonathan Matthews Education
- Creighton University
BA (Political Science w/ Minor in Advertising and Public Relations)
1999-2005
Jonathan Matthews Skills
- API Testing
- APIs
- Account Management
- Analytical Skills
- Attention to Detail
- Big-Picture Thinking
- Build Strong Relationships
- Business Analysis
- Business Development
- Business Intelligence (BI)
- Business Process Improvement
- Business Relationship Management
- Business Reviews
- CRM Integration
- CSM
- Case Studies
- Change Management
- Coaching
- Communication
- Conflict Resolution
- Contact Centers
- Customer Acquisition
- Customer Engagement
- Customer Onboarding
- Customer Requirements
- Customer Retention
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Success
- Customer Support
- Data Analysis
- Design Review
- Documentation
- Enablement
- High-Pressure Situations
- Implementation Plans
- Interviewing
- Knowledge Acquisition
- Leadership
- Management
- Market Research
- Marketing
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Negotiation
- No-Code Development
- Onboarding
- Oral Communication
- Pipedrive
- Presentations
- Problem Solving
- Product Adoption
- Product Demonstration
- Product Management
- Product Road Mapping
- Public Speaking
- Remote Team Management
- Renewals
- Reporting
- Requirements Analysis
- Requirements Gathering
- Research
- SaaS Development
- SaaS Sales
- Sales
- Sales Engineering
- Sales Management
- Sales Operations
- Sales Processes
- Salesforce.com
- Single Sign-On (SSO)
- Social Media Marketing
- Software Implementation
- Software as a Service (SaaS)
- Solution Selling
- Strategic Communications
- Strategy
- Technical Requirements
- Technical Sales Support
- Testimonials
- Training
- Troubleshooting
- Upselling
- User Documentation
- Webinar Development
- Work Well Independently
- Workload Prioritization
- Writing
Jonathan Matthews Summary
- Jonathan Matthews, based in Kansas City, MO, US, is currently a Customer Success Manager for Western Hemisphere at eWay-CRM. Jonathan Matthews brings experience from previous roles at Freelance, Screenly Inc, VeriShip and Grain to Glass. Jonathan Matthews holds a 1999 - 2005 BA in Political Science w/ Minor in Advertising and Public Relations @ Creighton University. With a robust skill set that includes API Testing, APIs, Account Management, Analytical Skills, Attention to Detail and more. Jonathan Matthews has 2 emails and 2 mobile phone numbers on RocketReach.
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