Jonathan Martin Email
Head of IT Service Management @ Delinian
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Jonathan Martin Location
- Hertfordshire, Hertfordshire, United Kingdom
Jonathan Martin Work
- Head of IT Service Management @ (June 2024 - Present)
- Head of Information Technology Services @ (January 2023 - Present)
- Interim Head of IT Servive Management @ (December 2023 - July 2024)
- UK Service Manager @ (March 2022 - July 2024)
- Service Manager @ Euromoney/Delinian (January 2022 - January 2023)
- SIAM Service Manager @ (November 2020 - March 2022)
- Regional Incident Manager @ (October 2018 - October 2020)
- Incident Manager @ Refinitiv/LSEG (January 2018 - January 2020)
- Major Incident And Problem Regional Manager @ (July 2013 - October 2018)
- Major Incident Manager @ (January 2013 - July 2013)
- Ops Control @ (January 2003 - January 2013)
- Application Support Team Lead @ (January 2011 - January 2013)
- Senior Application Support Engineer @ (January 2010 - January 2011)
- Senior Operations Manager @ (January 2007 - January 2010)
- Support Exexutive @ (January 1998 - January 2003)
- Incident Problem Manager @ Thomson Reuters/Refinitiv (January 2013 - January 2018)
- Controller @ (January 2003 - January 2007)
- Network Controller @ (January 1997 - January 2003)
- Computer Operator @ Middlesbrough Social Services (January 1995 - January 1997)
Jonathan Martin Skills
- Advanced Mathematics
- American Studies
- Application Support Management
- Business Process Improvement
- Business Relationship Management
- Business Transformation Programmes
- Change Management
- Change Process
- Communication
- Continuous Improvement
- Continuous Process
- Continuous Process Improvement
- Cost Minimization
- Critical Incident Response
- Customer Satisfaction
- Customer Service
- Data Analysis
- Data Center
- Disaster Recovery
- Disaster Response
- Dynamic Balancing
- Easily Adaptable
- Editing
- Flawless Execution
- General Administration
- Global Operations
- Healthy Lifestyle
- High Performance Teams
- IT Enabled Business Transformation
- IT Management
- IT Operations
- IT Service Management
- ITIL
- ITIL Certified
- Incident Management
- Leadership
- Major Incident Management
- Management of multi-disciplinary teams
- Managing Managers
- Mathematics
- Microsoft Excel
- Onboarding
- Operational Efficiency
- Operations Management
- Positive Behavior Support
- Problem Management
- Relationship Building
- Resolving Issues
- Root Cause Analysis
- Sailing
- Security Incident & Event Management
- Service Continuity
- Service Delivery
- Service Desk
- Service Management
- Service Redesign
- ServiceNow
- Stakeholder Management
- Strategic Planning
- System of Systems
- Technology Change Management
- Telecommunication Services
- Third-Party Billing
- Vendor Management
Jonathan Martin Summary
- Jonathan Martin, based in Hertfordshire, Hertfordshire, United Kingdom, is currently a Head of IT Service Management at Delinian. Jonathan Martin brings experience from previous roles at Delinian and Euromoney/Delinian. With a robust skill set that includes Advanced Mathematics, American Studies, Application Support Management, Business Process Improvement, Business Relationship Management and more.
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