Jonathan Marin Email & Phone Number

Quality Assurance Analyst @ Texas Oncology

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Jonathan Marin Location

Texas, United States

Jonathan Marin Work

Quality Assurance Analyst @ (August 2026 - Present)
Workforce Management Analyst @ (June 2024 - August 2026)
Forecasting Analyst @ (March 2023 - March 2024)
Workforce Management Analyst @ (July 2022 - March 2023)
Workforce Management Analyst @ (May 2019 - July 2022)
Business Process Analyst @ (August 2018 - May 2019)
Corporate Escalations @ (July 2015 - August 2018)
Fraud Prevention @ (August 2013 - July 2015)
Service Dispatcher @ (April 2012 - August 2013)
Customer Support Associate @ (May 2011 - April 2012)

Jonathan Marin Skills

ADA Compliance
Accurint
Analytical Skills
Aspect Workforce Management
Auditing
Billing Process
Billing Solutions
Business Analysis
Business Process Improvement
Business Process Outsourcing (BPO)
Call Center Development
Call Centers
Call Routing
Capacity Planning
Change Management
Change Process
Coaching
Coaching & Mentoring
Communication
Contact Center Management
Contact Center Operations
Contact Center Optimization
Contact Center Strategy
Contact Centers
Corporate Fraud Investigations
Corporate Governance
Corporate Social Media
Customer Escalation Management
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Data Analysis
Decision-Making
Demand Forecasting
Energy
Escalation Process
Escalation Resolution
Escalations Management
Executive Coaching
Forecasting
Fraud Analysis
Fraud Detection
Fraud Investigations
Fraud Prevention
Functional Testing
Gas
Genesys Cloud
Headcount Management
Healthcare
Human Resources (HR)
IT Business Analysis
Leadership
Lexis
LexisNexis
Management
Microsoft Excel
Microsoft Office
NICE Call Recording
Natural Gas
Net Promoter Score
Oncology
Performance Management
Policy Analysis
Process Implementation
Process Improvement
Project Implementation
Project Management
Pulse
Quality Assurance Analysis
Real-time Monitoring
Remote Workforce Management
Reporting & Analysis
SAP
SAP CRM
SAP IS-U
Scheduling Management
Service Level Management
Service-Level Agreements (SLA)
Short Term Medical
Social Media
Software Implementation
Software Testing
Staffing Analysis
Staffing Coordination
Start-up Consulting
Startups
System Testing
Team Leadership
Testing
Training
U.S. Family and Medical Leave Act (FMLA)
Utility Billing
Verint
Verint Workforce Management
Verint Workforce Optimization
WFO
Workforce Management
Workforce Optimization (WFO)
Workforce Planning
salesforece

Jonathan Marin Summary

Jonathan Marin, based in Texas, United States, is currently a Quality Assurance Analyst at Texas Oncology. Jonathan Marin brings experience from previous roles at Texas Oncology, Goldman Sachs, Richemont and Atmos Energy. With a robust skill set that includes ADA Compliance, Accurint, Analytical Skills, Aspect Workforce Management, Auditing and more. Jonathan Marin has 3 emails and 1 mobile phone numbers on RocketReach.