2025 -2026 Manager, Escalations and Incident Response @
2023 -2024 Sr. Manager, CX Consulting and Insights @
2022 -2023 Director of Operational Readiness and Client Support @
2021 -2022 Sr. Manager of Customer Insights and Analytics @
2019 -2021 Sr. Manager of Customer Success and Operational Insights @
2013 -2019 Global Coaching Manager and Partner Management @
2011 -2013 Customer Success - Selling Tools Support and Enablement @
1996 -2011 Team Leader @
Jonathan Luckau Education
University of Phoenix
Bachelor (Business Management)
2008-2011
Buena Highschool
Diploma
1990-1994
Trailhead by Salesforce
Working toward admin certification
2022
Jonathan Luckau Summary
Jonathan Luckau, based in Cedar Park, TX, US, is currently a Manager, Technical Support at American Innovations. Jonathan Luckau brings experience from previous roles at GLG Ltd., Meta Facebook, Conduent and AvidXchange, Inc.. Jonathan Luckau holds a 2008 - 2011 Bachelor in Business Management @ University of Phoenix. Jonathan Luckau has 1 emails and 2 mobile phone numbers on RocketReach.
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